Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Johnstown (OH); On-site; USD 12,000 - 18,000; Full time

Job summary

Kroger Family of Companies is seeking a Courtesy Clerk/Grocery Bagger to assist customers by bagging groceries at checkout, keeping aisles tidy and helping load bags into cars when needed.

The role emphasizes strong customer service, effective communication, safety compliance, and basic shelf conditioning, with responsibilities spanning price checks, restocking, and maintaining a welcoming store environment.

Qualifications

• Customer service skills are required.
• Effective communication skills are required.

Responsibilities

• Bag groceries at checkout for customers.
• Aim for at least five items per bag and prevent damage.
• Follow best practices for bagging with reusable, plastic, or paper bags.
• Assist in removing items from bascart for checkout.
• Offer to help customers load bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves and collect bascarts.
• Clean spills, trash, and maintain store and parking lot cleanliness.
• Understand store layout, locate products, and perform price checks.
• Adhere to safety programs and report unsafe conditions.
• Follow local, state, federal laws and company guidelines.
• Provide friendly, cooperative service to minors, special needs, and older adults.

Skills

Customer Service skills

Effective communication skills

Job description

RESPONSIBILITIES Essential Job Functions:

Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers

Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.

Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).

Associate will assist in removing customer's merchandise from bottom of bascart for checkout.

Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.

Perform basic shelf conditioning.

Inform customers of grocery specials.

Return merchandise to store shelves.

Gather bascarts and return them to designated areas.

Clean spills, collect and pick up trash inside store and parking lot.

Clean all areas inside and outside of store.

Handle and assemble seasonal merchandise.

Understand the store's layout, locate products, and conduct price checks for cashiers.

Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

Adhere to all food safety regulations and guidelines.

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

Adhere to all local, state and federal laws, and company guidelines.

Ability to work cooperatively in high paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

• Customer Service skills

• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicantsshould a position become available that aligns with the applicantsqualifications and our organizational priorities.