Courtesy Clerk

Kroger Family of Companies; Portland (OR); On-site; USD 19,000 - 23,000; Full time

Job summary

Kroger Family of Companies is seeking a Courtesy Clerk/Grocery Bagger in Portland, OR to assist customers by bagging groceries, helping load bags into vehicles, and maintaining clean shelving and store areas. The role emphasizes fast-paced service, safety, and knowledge of store layouts.

The position involves handling groceries with care, informing customers about specials, and supporting checkout operations while upholding food safety and store policies. Previous retail experience is valued.

Qualifications

• Customer service experience required.
• Strong communication skills.

Responsibilities

• Bag groceries at checkout and ensure careful handling of items.
• Assist in removing merchandise from bascart for checkout.
• Offer to help customers with loading bags into their car.
• Perform basic shelf conditioning and restocking.
• Inform customers of grocery specials and price checks.
• Return merchandise to store shelves and gather bascarts.
• Keep store and parking lot clean, including spills and trash.
• Clean all areas inside and outside of the store.
• Handle seasonal merchandise as needed.
• Understand store layout and locate products as requested.
• Follow safety procedures and report unsafe conditions.
• Adhere to food safety regulations and guidelines.
• Inspect equipment and report repairs as needed.
• Engage with customers to answer questions about products and services.
• Comply with local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflicts calmly and professionally.
• Act with honesty and integrity regarding customer and business information.

Skills

Customer Service

Communication

Job description

RESPONSIBILITIES Essential Job Functions:

Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers

Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.

Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).

Associate will assist in removing customer's merchandise from bottom of bascart for checkout.

Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.

Perform basic shelf conditioning.

Inform customers of grocery specials.

Return merchandise to store shelves.

Gather bascarts and return them to designated areas.

Clean spills, collect and pick up trash inside store and parking lot.

Clean all areas inside and outside of store.

Handle and assemble seasonal merchandise.

Understand the store's layout, locate products, and conduct price checks for cashiers.

Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

Adhere to all food safety regulations and guidelines.

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

Adhere to all local, state and federal laws, and company guidelines.

Ability to work cooperatively in high paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

• Customer Service skills

• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicantsshould a position become available that aligns with the applicantsqualifications and our organizational priorities.