Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Bag groceries at checkout, ensuring contents are not damaged and striving for at least five items per bag.
- Follow best practices for bagging in various types of bags (reusable, plastic, paper).
- Assist in removing merchandise from shopping carts for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning and restocking.
- Inform customers of grocery specials and return merchandise to shelves.
- Gather and return shopping carts to designated areas.
- Clean spills, collect trash inside and outside the store.
- Handle seasonal merchandise and understand store layout for product location and price checks.
- Reinforce safety procedures, report unsafe conditions, and adhere to food safety regulations.
- Inspect equipment and report repairs needed.
- Create a welcoming environment by assisting customers and answering questions.
- Follow all laws, regulations, and company policies.
- Work cooperatively in a high-paced environment and manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
Desired Previous Job Experience:
- Retail experience is preferred but not necessary