Courtesy Clerk/Grocery Bagger

Kroger; Fishers (IN); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career growth training

Job summary

Kroger in Fishers, Indiana is seeking a Courtesy Clerk/Grocery Bagger who will provide exceptional customer service while maintaining a clean and organized work environment. Key responsibilities include bagging groceries at checkout, assisting customers with their purchases, and adhering to safety and food regulations.

Ideal candidates will possess strong customer service skills and effective communication abilities. The role offers flexible scheduling and a range of benefits, including healthcare coverage and tuition reimbursement.

Qualifications

• Customer service skills are essential for interacting with customers.
• Effective communication skills are necessary for teamwork and assistance.

Responsibilities

• Bag groceries for customers at checkout.
• Assist customers with loading bags into cars.
• Maintain a clean and safe environment.
• Provide information on grocery specials.
• Ensure food safety regulations are followed.

Skills

Customer Service skills

Effective communication skills

Job description

Job Overview

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at checkout for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Required Qualifications

• Customer Service skills
• Effective communication skills

Desired Experience

• Retail Experience is preferred but not necessary

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.