Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; East Peoria (IL); Presencial; USD 21 000 - 22 000; Tempo integral

Resumo da oferta

Kroger Family of Companies is hiring a Courtesy Clerk/Grocery Bagger in East Peoria, IL. Responsibilities include bagging groceries, assisting customers, maintaining cleanliness, and following safety and food safety guidelines. The role requires strong customer service and communication skills in a high-paced store setting.

The position offers hourly pay with alignment to local retail wages, and applicants are encouraged to apply as positions become available.

Qualificações

• Customer service skills required.
• Effective communication skills required.

Responsabilidades

• Bag groceries at checkout and ensure items are not damaged.
• Aim for at least five items per bag and use appropriate bags (reusable/plastic/paper).
• Assist in removing merchandise from bascart for checkout.
• Offer to help customers load bags into their car.
• Perform basic shelf conditioning and inform customers of specials.
• Return merchandise to shelves and gather bascarts.
• Maintain store cleanliness, including spills and trash in store and parking lot.
• Understand store layout and locate products for cashiers; conduct price checks.
• Adhere to safety procedures and report unsafe conditions to management.
• Follow all food safety regulations and guidelines.
• Provide patient, helpful service in a fast-paced environment.
• Follow directions, resolve conflicts calmly, and act with integrity.
• Support minors, individuals with special needs, and older adults as needed.
• Must be able to perform essential functions with or without reasonable accommodation.

Conhecimentos

Customer service

Effective communication

Descrição da oferta de emprego

RESPONSIBILITIES

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.

QUALIFICATIONS

• Customer Service skills

• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary

$15.50 - $16 per hour