Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Canton (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

Kroger Family of Companies is hiring a Courtesy Clerk/Grocery Bagger to assist customers at checkout, bag groceries efficiently, and maintain store cleanliness. The role includes helping customers, managing bascarts, and supporting the store team with price checks and restocking.

Ideal candidates have strong customer service and communication skills, with the ability to work in a fast-paced environment and follow safety and food-handling guidelines. Competitive hourly pay is offered.

Qualifications

• Customer service skills required.
• Effective communication skills required.

Responsibilities

• Bag groceries at check out for customers.
• Aim for at least five items per bag and prevent damage.
• Follow best practices for bagging with reusable/plastic/paper bags.
• Assist customers by removing merchandise from bascarts for checkout.
• Offer to load bags into customers' cars.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills and collect trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Know store layout and locate products; conduct price checks.
• Follow safety procedures and report unsafe conditions.
• Adhere to food safety regulations and guidelines.
• Perform preventive maintenance by inspecting equipment and reporting repairs.
• Create welcoming environment and assist with product questions.
• Follow local, state, and federal laws and company guidelines.
• Ability to work cooperatively in fast-paced and stressful environments.
• Ability to manage conflict calmly and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Must be able to perform essential functions with or without accommodation.

Skills

Customer Service skills

Effective communication skills

Job description

RESPONSIBILITIES

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.

QUALIFICATIONS

• Customer Service skills

• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary

$15.50 - $16 per hour