Courtesy Clerk/Grocery Bagger

Kroger in; Cookeville (TN); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking grocery chain as a Courtesy Clerk and help create outstanding customer experiences. This role focuses on delivering exceptional service while bagging groceries and assisting customers at checkout. You will play a vital part in maintaining a clean and safe environment, ensuring customers feel valued and appreciated. With a commitment to employee well-being, this position offers flexible scheduling and growth opportunities through comprehensive training programs. If you are caring, purpose-driven, and eager to learn, this is the perfect opportunity to thrive in a supportive community-focused environment.

Benefits

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Training programs

Qualifications

• Strong customer service and communication skills are essential.
• Ability to manage stress effectively in a fast-paced environment.

Responsibilities

• Bag groceries and assist customers during checkout.
• Maintain cleanliness and safety in the store environment.
• Support customers with product inquiries and store layout.

Skills

Customer Service skills

Effective communication skills

Ability to handle stressful situations

Job description

Courtesy Clerk/Grocery Bagger (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Ability to handle stressful situations

Desired Previous Job Experience:

• Retail Experience is preferred but not necessary

Responsibilities:

• Bagging groceries at check out for customers.
• Striving for at least five items in the bag while ensuring that contents or items are not damaged.
• Following best practices for bagging items in various types of bags (reusable/plastic/paper).
• Assisting in removing customer's merchandise from bottom of bascart for checkout.
• Offering to help customers with loading bags into their car.
• Performing basic shelf conditioning.
• Informing customers of grocery specials.
• Returning merchandise to store shelves.
• Gathering bascarts and returning them to designated areas.
• Cleaning spills, collecting and picking up trash inside store and parking lot.
• Cleaning all areas inside and outside of store.
• Handling and assembling seasonal merchandise.
• Understanding the store's layout, locating products, and conducting price checks for cashiers.
• Reinforcing safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
• Adhering to all food safety regulations and guidelines.
• Practicing preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Creating an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reporting all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Adhering to all local, state and federal laws, and company guidelines.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.