Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Colorado Springs (CO); Sur place; USD 20 000 - 28 000; Temps partiel

Résumé du poste

Kroger Family of Companies in Colorado Springs is seeking a Courtesy Clerk/Grocery Bagger to provide outstanding customer service and bag groceries at checkout. You will maintain a clean, safe store environment and assist customers with loading bags when requested.

In this entry-level role, you will help keep shelves neat, inform customers about specials, and support cashiers. This position emphasizes teamwork, safety, and reliable, friendly service for a fast-paced retail setting.

Qualifications

• Customer service aptitude and communication skills are essential.
• Ability to work in a fast-paced environment and assist customers.

Responsabilités

• Bag groceries at checkout and ensure items are protected from damage.
• Assist customers with loading bags into their car when asked.
• Condition shelves and inform customers of specials.
• Return merchandise to shelves and gather shopping carts.
• Keep store and parking lot clean and safe.
• Follow safety procedures and report unsafe conditions.
• Adhere to food safety guidelines and proper equipment maintenance.
• Provide friendly, helpful service and answer product questions.

Connaissances

Customer service

Communication

Description du poste

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

RESPONSIBILITIES

Essential Job Functions:

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary

$17.50 - $17.50 per hour