Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Bag groceries at checkout for customers, aiming for at least five items per bag without damage.
- Follow best practices for bagging in various types of bags (reusable, plastic, paper).
- Assist in removing customer merchandise from shopping carts for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning and inform customers of grocery specials.
- Return merchandise to store shelves and gather shopping carts.
- Maintain cleanliness inside and outside the store, including spills and trash.
- Handle seasonal merchandise and understand store layout for product location and price checks.
- Reinforce safety procedures, report unsafe conditions, and adhere to food safety regulations.
- Inspect equipment and report repairs needed.
- Create a welcoming environment by assisting customers and answering questions.
- Follow all applicable laws and company policies.
- Work cooperatively in a fast-paced, sometimes stressful environment and manage conflicts professionally.
- Act with honesty and integrity, following directions and seeking assistance when needed.
- Support and assist diverse customer needs, including minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
- Customer service skills
- Effective communication skills
Desired Previous Job Experience
- Retail experience is preferred but not required.
We encourage you to apply if you are caring, purpose-driven, and eager to learn. Join our team and help us feed the human spirit!