Courtesy Clerk/Grocery Bagger

Kroger; Beaver (WV); On-site; USD 25,000 - 30,000; Full time

Job summary

Kroger is seeking a Courtesy Clerk/Grocery Bagger to enhance customer experience through exceptional service. Responsibilities include bagging groceries, assisting customers, and maintaining a clean environment. Ideal candidates will possess strong customer service and communication skills, contributing to a welcoming atmosphere.

Benefits

Healthcare coverage: medical, dental, vision, and prescriptions.

Flexible scheduling with paid time off.

Emotional and financial support through counseling.

Associate discounts on various purchases.

Up to $21,000 in tuition reimbursement.

Growth opportunities via training programs.

Qualifications

• Customer service skills required.
• Effective communication skills preferred.

Responsibilities

• Bagging groceries at checkout for customers.
• Assist customers with loading bags into cars.
• Perform basic shelf conditioning and restocking.

Skills

Customer Service skills

Effective communication skills

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers.
• Strive to bag at least five items per bag while ensuring contents are not damaged.
• Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
• Assist in removing customer's merchandise from bascarts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and restocking.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather and return bascarts to designated areas.
• Clean spills, pick up trash inside the store and parking lot.
• Clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise.
• Understand the store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions or incidents.
• Adhere to all food safety regulations and guidelines.
• Inspect equipment regularly and notify management of repairs needed.
• Create a welcoming environment by assisting customers with questions about products throughout the store.
• Follow all applicable laws, regulations, and company policies.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform all essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail experience is preferred but not necessary

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states under 28 different names. We pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the core of it all.

People matter here. We strive to provide the ingredients for your success at work and in life. We support your growth and development, offering a range of opportunities whether you're seeking part-time work or a new career path. Join our Kroger family today!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Growth opportunities via training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.