Courtesy Clerk / Grocery Bagger

Kroger; Aurora (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading grocery retailer is seeking a Courtesy Clerk / Grocery Bagger to ensure an outstanding customer experience through exceptional service and cleanliness. The role involves bagging groceries, assisting customers, and maintaining store areas. Join a community-focused company that values diversity and offers growth opportunities.

Benefits

Healthcare

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Growth Opportunities

Qualifications

• Retail experience preferred but not required.

Responsibilities

• Bagging groceries at checkout for customers.
• Assist with shelf conditioning and restocking.
• Maintain a clean environment inside and outside the store.

Skills

Customer Service

Teamwork

Conflict Management

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions :

1. Courtesy Clerk / Grocery Bagger is responsible for bagging groceries at check out for customers.
2. Assist in bagging groceries, aiming for at least five items per bag without damage.
3. Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
4. Help remove customer's merchandise from bottom of shopping cart for checkout.
5. Offer to help customers load bags into their cars.
6. Perform basic shelf conditioning and restocking.
7. Inform customers of grocery specials.
8. Return merchandise to store shelves.
9. Gather and return shopping carts to designated areas.
10. Clean spills, and pick up trash inside the store and parking lot.
11. Maintain cleanliness of all store areas inside and outside.
12. Handle and assemble seasonal merchandise.
13. Understand store layout, locate products, and conduct price checks for cashiers.
14. Reinforce safety programs by following safety procedures and reporting unsafe conditions or incidents.
15. Adhere to all food safety regulations and guidelines.
16. Inspect equipment regularly and report repairs needed.
17. Create a welcoming environment by assisting customers and answering questions about products.
18. Follow all applicable laws, regulations, and company policies.
19. Work cooperatively in a high-paced, sometimes stressful environment.
20. Manage conflicts in a reasonable, nonconfrontational manner.
21. Act with honesty and integrity regarding customer and business information.
22. Follow directions and seek assistance when needed to resolve issues.
23. Support and assist minors, individuals with special needs, and older adults.
24. Perform essential job functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications :

Desired Previous Job Experience

• Retail experience is preferred but not required.

About Us

Based in Illinois, Mariano's merged with The Kroger Company in 2015. We serve customers in over 40 stores across the Chicago Metro area.

As part of Kroger, we are committed to diversity and innovation, aiming to create great experiences for customers and communities, with food at the center.

We value people and aim to provide opportunities for growth and success, whether part-time or full-time. Apply today to join our Mariano's family!

If you need reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.

What you'll receive from us :

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities.

For more details, visit our Benefits Page!