Courtesy Clerk

Yoke's Fresh Market

Ponderay (ID)

On-site

USD 13,069 - 18,614

Part time

14 days+

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Benefits offered by this job

Employee Assistance Program (EAP)

401K with company match

Flexible scheduling

Paid holidays

Job summary

Yoke's Fresh Market is looking for a part-time Courtesy Clerk in Ponderay, ID. The role involves engaging guests to ensure a pleasant shopping experience, providing grocery assistance, and promoting store sales.

The ideal candidate should have excellent communication skills and a strong commitment to customer service. Benefits include paid holidays, an Employee Assistance Program, and opportunities for career advancement within the company.

Qualifications

Effective communication with guests and coworkers.
Basic understanding of budgeting and cash handling.
Ability to engage with customers in a courteous manner.

Responsibilities

Provide excellent customer service at checkout.
Bag groceries and assist customers with their purchases.
Promote store sales and respond to customer inquiries.

Skills

Customer service

Communication

Mathematical skills

Education

Less than high school education

Job description

Wage

$11.50

Benefits

Employee Assistance Program (EAP) – 100% Company paid
Employee Stock Ownership Plan (ESOP) – 100% Company paid; allocations begin at age 21
Daily Pay – Employee's option to work today get paid today
401K – Eligible at age 16, Company matching up to 4% (if elected)
Medical, Dental, Vision, Life Insurance (no deductible medical option) – Employer pays majority of premium
Health Savings Account (HSA) – (depending on plan selected)
Paid holidays include: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day (time and a half for worked holidays)
Three days Bereavement pay
Three days Jury pay
Paid Family & Medical Leave – Company paid premium
Paid Sick & Safe Leave – Employees earn 1-hour sick leave for every 40 hours worked

Years of Credited Service and Vested Percentage

Less than two years – 0%
Two years – 20%
Three years – 40%
Four years – 60%
Five years – 80%
Six or more years – 100%

Essence of Position

To provide a pleasant and efficient check out by actively engaging guests, ensuring they receive unparalleled hospitality and professional service.

Shared Expectations

Creating a welcoming atmosphere for everyone.
Embracing Yoke's Core Values and Mission Statement as an integral part of your contribution to our team.
Promoting Yoke's sales and company growth by patronizing Yoke's stores and representing our company in the community with a positive message.
Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yoke's.

Tasks of Position

Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safely perform assigned tasks and duties, prepared to provide excellent service.
Promoting sales through active discussions with guests, offering product recommendations, and discussing current promotions and service information.
Acknowledging and assisting each guest by packing purchases, delivering purchases, checking prices, or answering guests' inquiries when necessary.
Performing routine store maintenance or cleaning when necessary.
Bagging grocery orders.
Carrying out grocery orders to customer's vehicle using shopping cart.
Restocking bags and other check stand supplies.
Retrieving shopping carts left in parking lot and cart corral.
Returning unsold products to shelf, or properly disposes those that are unsalable.
Mentoring new associates or associates who are new to the department or task and assuring a positive learning environment.
Understanding and capable of using "This One's On Us" cards to "Make Our Guests Crazy About Us!"
Participating actively in the store's accident reduction plan including: monitoring displays for trip hazards or instability, observing safe lifting techniques, and recognizing safety features and/or restrictions of all machinery, store evacuation plan, and robbery policy.
Associates under 18 years old: Associates under 18 years old may not (nor should they be instructed to) load, operate, feed, set-up, adjust, repair, or clean the following: trash compactors, balers, meat slicers, meat saws, patty forming machines, meat grinders, meat choppers, fryers, ovens, stoves, grills, dishwashers, rounders, sheeters, bread slicer, mixers, or forklifts. Additionally, associates under 18 years old may not (nor should they be instructed to) cleanup chemical or biological spills. Biologicals include but may not be limited to: blood, feces, vomit, or mucus.

Supervisory Responsibilities

This job has no formal supervisory responsibilities; however, every Yoke's associate has a shared opportunity to be a leader on the job. The following quote exemplifies our belief in leadership for all associates:

"Whether you are the president of a company or the janitor, the moment you step from independence into interdependence in any capacity, you step into a leadership role. You are in a position of influencing other people." - Stephen Covey

Qualifications

Education and/or Experience

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Language Skills

Reads and comprehends simple instructions, short correspondence and memos. Writes simple correspondence. Communicates effectively and pleasantly with guests, vendors and fellow associates at all times.

Mathematical Skills

Performs mathematical skills using units of American money and weight measurement, volume.

Reasoning Ability

Applies common sense understanding to carry out instructions furnished in written or oral form. Manages problems involving several concrete variables in standardized situations.

Other Qualifications

Obtains a Washington State Minor Work authorization if working in Washington State and under 18-years-old.

Certificates & Licenses

Valid Driver's License or State I.D. Card

Yoke's Provided Training

Active Shooter
Courtesy Skills Training levels One, Two, and Three
Food Handler's Safety Training
HIPAA Training
Late Night Retail Safety Training
Yoke's Safety Orientation Training / Active Shooter
Yoke's Guest Service Training & Commitment
(Optional: Hepatitis A vaccination provided by Yoke's Pharmacy)

Physical Demands & Safety Expectations

Most positions within Yoke's require physical effort to varying degrees. As such, associates are expected to be mindful of practicing Yoke's safety standards at all times. This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards, safe lifting techniques, lockout/tag out procedures, and emergency protocol. All associates are required to report accidents within 24 hours.

No associate may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.

The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you are regularly required to stand for prolonged periods of time, walk, use hands, fingers, handle, feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste, smell, talk, and hear.

Associate must continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, you may be occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.