Courtesy Clerk

Hy-Vee, Inc.; Lee's Summit (MO); On-site; USD 17,000 - 21,000; Part time

Job summary

Hy-Vee, Inc. seeks a Courtesy Clerk in a fast-paced store environment where you will help customers from the register to their car and keep the store clean and welcoming.

Responsibilities include greeting customers, restocking shelves, stocking backrooms, and supporting other departments as needed. Prior experience is not required; Hy-Vee provides training and expects teamwork and reliability.

Qualifications

• No education or experience required; training provided.
• Able to perform simple arithmetic and counts.
• Able to stand and walk during shifts; physical requirements described in posting.

Responsibilities

• Greet customers with a smile and assist them to create a great visit.
• Package purchases and help transport to vehicles.
• Stock shelves, rotate merchandise, and keep aisles clean and organized.
• Clean registers, restrooms, break room, backroom, and floors as needed.
• Assist in other store areas and train new courtesy clerks as directed.

Skills

Customer service

Teamwork

Attention to detail

Job description

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Department: General

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Courtesy Clerks are an essential part of the Hy-Vee experience, helping customers from the register all the way to their car and keeping the store clean, stocked, and welcoming for everyone who walks through the door. In this role, you'll package purchases, assist customers, maintain the store, and lend a hand wherever you are needed.

If you enjoy staying active, love helping people, and take pride in a store that looks and feels great, we'd love to have you on our team.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one

Package customer purchases and assist customers in transporting them to their mode of transportation

Bring carts in from the parking lot and cart corrals throughout your shift

Clean registers, restrooms, the break room, and the backroom, and sweep and mop floors as needed

Clean the can redemption area and empty recycle bins where applicable

Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and know the location of merchandise in the store and backroom

Pull product forward on shelves to maintain a full, organized appearance

Check prices on products as needed

Maintain front end supplies including paper and plastic bags, receipt paper, and other necessary items

Help train new courtesy clerks

Deliver product to customers and assist in all departments as requested within wage and hour guidelines

Shovel, salt, and sand walkways as needed

Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment

Assist in other areas of the store as needed and take on special projects as assigned

Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines

Report to work when scheduled and on time

Your Skills

To be successful, you'll need to be able to:

Follow detailed written or verbal instructions and work through tasks with a few concrete variables

Perform simple addition and subtraction, copy figures, and count and record accurately

Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing

Work effectively as part of a team to keep the store clean and customers happy

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers

Education and Experience

• No education or experience requirements; we will provide all the training you need to succeed

Physical Requirements

Frequently stand and walk throughout a shift in sales, food service, or delivery areas

Where applicable to the role: ability to safely use sharp knives and blades for food preparation

Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment

Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards

Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

This role keeps you active throughout the store and surrounding exterior areas. You will have regular exposure to noise, temperature extremes, dampness, dirt, and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.

Hy-Vee, Inc.

Where there’s a helpful smile in every aisle.

Hy-Vee, Inc. is a leading employee-owned grocery retailer in the Midwest, known for exceptional service, quality, and commitment to innovation, with over 550 locations and $13 billion in sales.

Footprint

Where they work

5820 Westown Parkway, West Des Moines, IA 50266, US