Court Utility Support Specialist

City of Atlanta, GA

Atlanta (GA)

On-site

USD 47,000 - 59,000

Full time

3 days ago

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Job summary

The City of Atlanta is seeking an experienced Clerk with a strong court administration background to manage municipal court calendars and case records. This role provides information to the public and coordinates between court staff, law enforcement, and city departments.

It emphasizes accuracy, compliance, and customer service in a fast-paced environment. Responsibilities include maintaining docket integrity, processing summonses, and supporting alternative sentencing options.

Qualifications

High School Diploma or equivalent.
Two years of clerical or related experience, preferably in a judiciary environment.
Associate's degree and/or a two-year equivalent degree; completion of technical course in case management.
Georgia GCIC Certification is required.
Fingerprinting required as part of pre-employment onboarding.

Responsibilities

Designs and implements systems and procedures under Court guidelines to ensure uniform and accurate case management including docket settings, docket notifications, processing summons or subpoenas; coordinates courtroom activity, system updating, compliance case monitoring, and quality control.
Responsible for accurate court disposition and court fine records.
Develops and maintains working relationships with county, other courts, community service organizations and city departments to develop and implement collaborative services.
Provides assistance to offenders for alternative sentencing options including community resources.
Stays abreast of legislature and court procedures to ensure compliance with laws, rules, and regulations.
Assists the public in person and by phone with scheduling of court dates, defensive driving, warrants, and processing extensions; assists with problem solving and research.
Compiles, types, records and files a wide variety of court records, reports and materials.
Sorts, files, distributes court documents to appropriate personnel; processes paperwork and quality control.

Skills

Court case management

Customer service

Bilingual

Interpersonal communication

Research skills

Detail orientation

Education

High School Diploma

Associate's degree or 2-year equivalent

Tools

Case management system

Office equipment (fax, computer, scanner, phone)

Job description

Salary Range: $47,474 - $58,905/annually

General Description and Classification Standards

Individuals in this position will provide professional services in municipal court cases. This position will also perform a wide variety of specialized clerical duties in support of the municipal court including, but not limited to: the initiation, processing, and maintenance of legal documents; correspondence and statistics; and provide information and assistance to the public, as well has knowledge of other municipal court departments. The incumbent in this class performs duties related to managing a court calendar for an assigned Judge with in the Atlanta Municipal Court. Responsibilities include reviewing case files and tracking cases on a court calendar.

This is an experienced level capable of carrying out most assignments typical of the position or specialty with limited guidance or review.

Supervision Received

Works under minimal supervision. May assist in training, orienting, or observing lower-level associate, apprentice, or semi-skilled employee in the group.

Responsibilities

Essential Duties & ResponsibilitiesThese are typical responsibilities for this position and should not beconstrued as exclusive or all inclusive. May perform other duties as assigned

Designs and implements systems and procedures under Court guidelines to ensure uniform and accurate case management including docket settings, docket notifications, processing summons or subpoenas; coordinates courtroom activity, system updating, compliance case monitoring, and quality control.
Responsible for accurate court disposition and court fine records.
Develops and maintains working relationship with the county, other courts, community service organizations and city departments to develop and implement collaborative services.
Provides assistance to offenders for alternative sentencing options to include community resources such as, but not limited to; local, state and federal agencies and nonprofit agencies.
Stays abreast of legislature and court procedures and training related to court duties, to ensure compliance with applicable laws, rules, and regulations.
Assists the public in person and by phone including retrieving information and files, and providing general information regarding scheduling of court dates, defensive driving, warrants, and processing extensions; assists the public in problem solving and research activities.
Compiles, types, records and files a wide variety of court records, reports and materials including citations, summons, warrants, letters, reports, and complaints.
Sorts, files, copies and distributes court documents, reports to appropriate personnel; processes paperwork including quality control.
Court procedures related to area of assignment; Legal terminology related to area of assignment; Methods and techniques used to conduct research; Principle and practices of customer service.
Provides support for additional court operational departments as needed or requested.
Periodically works weekend shifts to support bond calendars
Manages all duties related to the maintenance and operations of courtroom functions as assigned.
Organizes and inputs citation data into the case management system while abiding to the standard operational procedures.

Decision Making

Work is performed as part of a collaborative team and reviewed by the supervisor if needed.

Leadership Provided

None. May be informal team leader or may review work of less experienced professionals or support staff.

Knowledge, Skills & Abilities

This is a partial listing of necessary knowledge, skills, and abilities required toperform the job successfully. It is not an exhaustive list.

Knowledge of legal tasks, methods, tools, and processes.
Knowledge of criminal justice or the judicial system.
Knowledge of law enforcement.
Knowledge of legal terminology.
Skill in performing most case management tasks.
Great customer service and bilingual skills.
Excellent interpersonal communication skills.
Ability to read and follow complex instructions, plans, court orders, etc.
Ability to demonstrate skills of observing others and surroundings.
Ability to strategize and carry out plans.
Ability to communicate effectively with the public.
Ability to operate a variety of job-related machines and or office equipment such as fax machine, computer, scanner, and telephone system.

Qualifications

Minimum Qualifications - Education and Experience

High School Diploma or equivalent.

Two (2) years of clerical or related experience, preferably in a judiciary environment (or any equivalent combination of education, training, and experience which provides the requisite, knowledge and skills.

Preferred Qualifications - Education and Experience

Associate's degree and/or a two-year equivalent degree from an accredited higher education institution; completion of technical course in case management and 2-4 years' of directly related experience, preferably in a judiciary environment.

Licensures and Certifications

Position would be expected to have licensure or professional certifications appropriate to the position.

Georgia Crime Information Center (GCIC) Certification is required (in order to have authorization to run criminal history, driver’s license and vehicle registration reports).

Fingerprinting required as a part of pre-employment onboarding. CJIS Security Policy v5-9-5.

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Job Info