Court Supervisor II (202C) - Civil Division

Superior Court of California, County of San Francisco; San Francisco (CA); On-site; USD 110,000 - 134,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Deferred compensation savings program

Paid vacation

Sick leave

Floating holidays

Holiday pay

Job summary

Superior Court of California, County of San Francisco seeks a Court Supervisor II to oversee a court support unit in the Civil Division. The role requires strong supervisory skills, coordination of staff, and focus on public service excellence.

The position involves leading daily operations, developing work methods, evaluating staff, and implementing new procedures while ensuring accurate and efficient service to the public.

Qualifications

• Five or more years of increasingly responsible experience in a legal or court environment.
• Preference for five years including scheduling, organizing, and directing the work of others.
• Knowledge of supervision, training, and employee evaluation.
• Ability to supervise, direct, motivate, and evaluate staff.

Responsibilities

• Independently completes assigned tasks with thorough knowledge of procedures and sound judgment.
• Plans, organizes, coordinates, supervises, and evaluates daily operations of a court support unit.
• Fosters a positive, productive work environment with teamwork and open communication.
• Invests in employees through coaching, training, and professional growth opportunities.
• Conducts regular performance evaluations for assigned staff.
• Discusses performance issues and initiates disciplinary action when needed.
• Participates in recruitment and selection of new employees.
• Responds to employee grievances and maintains office manuals and resources.
• Collaborates with Civil Division leadership to implement goals and new procedures.
• Monitors performance and processes; develops practical solutions to improve service.
• Contributes to reports and proposals supporting prudent use of resources.
• Provides excellent customer service and clear explanations of procedures.

Skills

Supervision

Training and development

Customer service

Public relations

Program planning

Leadership

Employee evaluation

Job description

Court Supervisor II (202C) - Civil Division in San Francisco, CA | GovernmentJobs.com page has loaded.

Superior Court of California, County of San Francisco

Location

Full-Time Permanent

Job Number

2026-00037

Opening Date

11/10/2026

Closing Date

11/25/2026 at 12:00 PM Pacific Time (US & Canada); Tijuana

Eligible San Francisco Superior Court Employees Only

The Court Supervisor II position is only open to current employees of the San Francisco Superior Court who (1) are under a permanent appointment with the Court, or (2) previously held a permanent appointment and accepted a temporary appointment without a break in service. Individuals who are not current employees of the Court, or current temporary Court employees who did not previously hold a permanent appointment with the Court without a break in service may not apply. The Superior Court of California, County of San Francisco, invites applications from qualified individuals interested in a supervisory position in the Civil Division.

The Civil Division is committed to building a culture of trust, where leaders are committed to personal growth, mutual support, and individual and collective excellence. Everything we do, from our mindset to our behaviors, is aimed at strengthening trust, fostering innovation, achieving shared goals, and advancing the mission of the Court. As leaders in the Civil Division, our values guide how we lead, how we relate to one another, and how we serve the public. These values are behavioral commitments we hold ourselves and one another accountable to as court leaders.

The Court Supervisor II will supervise, coordinate, review, and evaluate the work of an assigned unit of employees performing a variety of complex court support work; develop work methods and procedures; recommend procedural changes; provide excellent customer service; and perform other job-related duties as required. Most positions in these classifications are assigned Monday through Friday, normal working hours. Once appointed, the incumbent can be re-assigned or transferred to any position in the Court classified as Court Supervisor II if the needs of the Court necessitate such a change.

This selection process is being conducted in accordance with San Francisco Superior Court Personnel Rule 4. An eligibility list will not be established.

FINAL FILING DATE: 12:00 PM, November 25, 2026

COMPENSATION: $4,242.78 to $5,157.24 biweekly ($110,312 to $134,088 annually)

The Court offers a generous flexible benefits program which includes a variety of health, dental, life insurance plans, and other benefit options; a contributory retirement plan; a deferred compensation savings program; paid vacation, sick leave, floating holidays, and holiday pay.

Examples of Duties

POSITION OVERVIEW

• Independently completes assigned tasks, demonstrating thorough knowledge of procedures and sound judgment.
• Plans, organizes, coordinates, supervises, and evaluates the daily operations of a court support unit by establishing clear expectations, communicating priorities, and assigning responsibilities to ensure accurate, efficient, and mission-focused service.
• Fosters a positive and productive work environment where people feel valued, heard, and respected through transparency, authenticity, open communication, genuine teamwork, and consistent follow-through.
• Invests in employees through coaching, training, cross-training, knowledge sharing, and meaningful opportunities for professional growth and development.
• Conducts regular performance evaluations for assigned staff.
• Identifies performance issues and meets with individual employees to directly discuss the performance issues. When necessary, initiates disciplinary action (e.g., prepares disciplinary reports and corrective action memos).
• Participates in the recruitment and selection of new employees whose integrity, character, teamwork, and commitment to public service complement the knowledge and skills needed to advance in the Court’s mission.
• Responds to employee grievances and complaints.
• Updates and maintains clear and accessible office procedural/training manuals and resources while encouraging collaboration, knowledge sharing, and continuous improvement in how work is performed.
• Partners with managers and Civil Division leadership in the development and implementation of organizational goals, objectives, new work procedures, and Court policies; communicates the purpose of the decisions and changes, and engages employees in carrying them forward with shared accountability.
• Monitors and evaluates the performance and processes of unit operations, invites employee input and identifies opportunities for improvement, and develops practical solutions that strengthen service and operations effectiveness.
• Contributes to the preparation of a wide variety of reports, plans, and proposals that support sound decision-making, responsible stewardship of resources, and Court priorities.
• Provides excellent customer service to court customers. Provides clear and concise explanations of complex procedures. Effectively addresses customer issues and complaints.
• Performs other job-related duties as required.

Typical Working Conditions: Work is performed in an office and courtroom environment; continuous contact with judicial officers, litigants, attorneys, executive managers, other staff, and the general public.

Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.

Qualifications

REQUIRED QUALIFICATIONS

Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Five or more years of increasingly responsible experience performing a variety of administrative and/or clerical functions in a legal or court environment. Preferably, one of those five years should include scheduling, organizing, and directing the work of other employees, and/or be in a recognized leadership role.

DESIRABLE QUALIFICATIONS

Knowledge of:

• Principles of supervision, training, and employee evaluation.
• Team concepts within a continuous improvement environment.
• Customer service and public relations techniques.
• Program planning, implementation, and evaluation.
• Legal terminology and legal procedures and documents used in the California court system.

Ability to:

• Supervise, direct, motivate, and evaluate the work of assigned staff.
• Establish and maintain cooperative working relationships.
• Multi-task in challenging situations in a stressful environment.
• Handle adverse, critical, and challenging situations in a stressful environment.
• Analyze and process information relevant to a problem and when determining alternatives, and make recommendations using sound judgment and decision-making skills.
• Use initiative and independent judgment.
• Plan, organize, administer, and coordinate the support functions and work standards for an assigned court support unit.
• Perform a wide variety of complex and specialized administrative and support work.
• Effectively communicate both verbally and in writing.
• Clearly interpret, explain, and apply a variety of procedures, codes, statutes, policies, rules, instructions, and regulations related to court/jury office functions and courtroom proceedings.
• Effectively use the Court’s computer systems and software.

Supplemental Information

Employment is subject to security clearance. Any false statement or omission of material fact may cause forfeiture of employment. Information presented on employment applications, resumes, and attachments, and during the selection process is subject to verification. Employees are prohibited from engaging in activities which conflict with the interests of the Superior Court of California, County of San Francisco.

THE SUPERIOR COURT OF CALIFORNIA, COUNTY OF SAN FRANCISCO, IS AN EQUAL OPPORTUNITY EMPLOYER. APPLICANTS SHALL NOT BE FAVORED OR DISCRIMINATED AGAINST BECAUSE OF RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, ANCESTRY, CITIZENSHIP, AGE, MARITAL STATUS, PHYSICAL DISABILITY, MENTAL DISABILITY, MEDICAL CONDITION, SEXUAL ORIENTATION, GENETIC INFORMATION, UNION ACTIVITY, POLITICAL AFFILIATION, OR OTHER NON-MERIT FACTOR.

For questions on the above information, contact the Human Resources Office of the Superior Court of California, County of San Francisco, [phone].

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SELECTION PROCESS

Initial Screening:

Complete application packages received by the final filing date and time will be evaluated to determine if the applicants meet the minimum qualifications. The Court will further evaluate these documents and may interview only those applicants it deems may best meet the needs of the Court. Not all applicants will receive an interview.

Oral Interview:

If necessary, selected applicants may be interviewed to determine their relative knowledge, abilities, and skill levels in job-related areas. If interviews are scheduled, it is anticipated that they will be held in December 2026.

Qualified applicants with disabilities requiring reasonable accommodation to participate in the selection process should complete the relevant section on the employment application.

OTHER APPOINTMENT INFORMATION

Employment is subject to security clearance. Any false statement or omission of material fact may cause forfeiture of employment. Information presented on employment applications, resumes, and attachments, and during the selection process is subject to verification. Employees are prohibited from engaging in activities which conflict with the interests of the Superior Court of California, County of San Francisco.