Court Services Coordinator

County of Sonoma; Santa Rosa (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

County of Sonoma is seeking a dedicated coordinator to schedule and supervise interpreter and court reporter services for court operations in Santa Rosa. The role includes assigning interpreters and reporters, monitoring availability, and coordinating with divisions to ensure timely coverage.

The position requires organizational and interpersonal skills, plus experience with scheduling and case management systems.

Qualifications

• High school diploma, GED, or equivalent required.
• One year of experience in scheduling, calendaring, or managing logistics.
• Experience with a case management system strongly desired.

Responsibilities

• Coordinate interpreters and court reporters scheduling and assignments.
• Locate, contract, and assign interpreters and court reporters.
• Respond to interpreter/reporter requests and update schedules.
• Review the case management system to clarify interpreter needs.
• Prepare assignments considering location and duration to avoid delays.
• Create and distribute daily schedules and assign contract staff as needed.
• Answer inquiries and assist other departments as assigned.

Skills

Scheduling

Coordination

Organizational skills

Interpersonal skills

Communication

Deadline oriented

Education

High school diploma, GED, or equivalent

Tools

Case management system

Job description

Position Summary

Under general supervision, performs various complex and responsible duties in coordinating court-wide interpreter and court reporter services providing courtroom support, including scheduling of daily assignments of court reporters, Spanish and Other-Than- Spanish interpreters. This position assists the Division in various tasks related to ensuring coordination of court reporters and court interpreters. Performs coordination of staff and assists in county-wide coordination and assignment duties, providing court assignments for court reporters and interpreters. Incumbents are responsible for maintaining pools of certified/registered staff, monitoring availability, and responding to requests on a planned and emergency basis. Responsibilities also include locating and coordinating qualified court interpreters and court reporters, assigning full-time interpreters and court reporters and Independent Contractors. Duties require a broad knowledge of court procedures and requirements, strong organizational and interpersonal skills, and the ability to react quickly and resourcefully. Incumbents are expected to exercise sound independent judgment and discretion in carrying out their responsibilities within the framework of legal, policy, and procedural requirements and maintain highly effective working relationships with judicial officers and courtroom staff.

Typical Duties

Duties may include but are not limited to the following:

• Coordinates professional interpreting and court reporting services to support the activities of the Court by locating, contracting, and assigning interpreters and court reporters.
• Coordinates the interpreter's and court reporter's schedules.
• Receives and responds to needs for long-distance interpreting services.
• Assists in the daily operations of the organization; answers incoming calls and provides information to bailiffs, interpreters, court staff, and the public.
• Monitors case status makes outgoing calls to other departments to check on the status of interpreter and court reporter cases; corresponds with Regional Coordinators to determine availability of other interpreters.
• Reviews the case management system to clarify any information that may be unclear regarding the need for an interpreter or court reporter.
• Prepares assignments considering various factors such as type of assignment, location, and duration of the assignment to avoid court delays, monitors availability and updates records.
• Creates and distributes daily schedules and assigns contract reporters and interpreters as needed.
• Responds to incoming phone requests/e-mails for interpreter services and court reporters and keeps courts informed of availability; adjusts schedules to accommodate special trials or events.
• Performs a variety of administrative duties to support division functions; composes correspondence; creates and maintains databases of records and other information.
• Performs periodic backup and relief for other desks and clerical staff, as assigned.
• Consults with other divisions, units, and outside agencies on matters affecting interpreters and reporters' operations.
• Uses the court automated case management systems utilizing file records research methods and techniques.
• Performs general clerical tasks, which may include answering phone calls, making copies, sending/receiving faxes, or processing incoming/outgoing mail.
• Reviews and prepares contract employee invoices for management approval.
• Prepares contracts for court interpreters and court reporters and policies for the manager to review.
• Answers questions from contract interpreters and reporters regarding policy, procedures, contracts, rules, and assignments.
• Helps other employees or departments as needed; performs other duties as assigned.

Qualifications

Any combination of training and experience, which demonstrates attainment of the required knowledge and ability to perform the required work.

Other Requirements

A valid Class C California driver's license may be required to be eligible for consideration for certain assignments.

Education

High school diploma, GED, or equivalent

Experience

One year experience working in a business, office, legal environment, or other relevant field that would provide experience with scheduling, calendaring, or managing logistics. Experience working with a case management system is strongly desired.

Knowledge Of

• Basic court proceedings and process flow management principles
• Legal terminology
• Word processing, spreadsheet, and database application software
• Basic record-keeping systems
• Courtroom practices and procedures

Ability To

• Review and analyze problems
• Understand and interpret court rules, regulations, and procedures
• Plan and coordinate the work of other
• Represent the Court in dealing with attorneys, litigants, and other public and private agencies
• Establish and maintain effective working relationships with the judicial officers, members of the public, attorneys, staff, and others encountered in the course of work
• Maintain accurate files and records
• Organize and prioritize work assignments
• Set priorities and take quick, efficient action to ensure courtroom coverage on a planned and an emergency basis
• Perform official actions that require close attention to detail and application of codes, rules, and specific procedural requirements
• Operate a computer using standard business software and operate other standard office equipment
• Work in an environment that includes frequent interruptions, simultaneous attention to multiple tasks, and meeting legally established deadlines
• Communicate clearly and effectively
• Understand and follow written and oral instructions
• Carry out duties following policy, procedure, and scope of responsibilities
• Deal effectively with a fast-paced daily environment
• Perform data entry with accuracy and attention to detail

The Superior Court of California, County of Sonoma is committed to creating a diverse environment and an open, inclusive culture free from bias. We are an Equal Opportunity Employer.

Background Investigation

Employment is contingent upon successful completion of a thorough background check, including verification of prior employment, and the provision of appropriate identifying documents to certify eligibility to work in the United States. Please be advised that finalist(s) must be fingerprinted for criminal record check purposes and that continued employment is contingent upon information received in the report. Convictions, depending upon the type, number and date, may be disqualifying. False statements or omission of facts regarding background or employment history may result in disqualification or dismissal.

Please note, all benefits for Part-Time employment are pro-rated

Retirement Plan

Participation in the Sonoma County Employee’s Retirement Association (SCERA), a 1937 Act Retirement Plan based on PEPRA. The 2026/27 mandatory contribution is 7.7% for employees and 30.28% for the Court. This is a defined benefit plan fully integrated with Social Security.

Vacation Leave

Regular, full-time employees in benefit unit 02 on paid status accrue vacation at a rate of 3.5 hours per pay period for the first two years (a little over 2 weeks and 1 day each year), with incremental increases to the accrual rate each year through year 5 and additional increases every 5 years thereafter, to year 20. Maximum accrual balance is 376 hours.

Sick Leave

12 days per year with no limit on accumulation.

Holidays

14 paid fixed holidays per year, plus 24 miscellaneous floating holiday hours, granted via compensatory time off.

Insurance

Family vision care, family Dental care as well as employee short and long term disability plans, are fully paid by the Court. Choice of three health plans: Health Net PPO, Health Net HMO, and a Kaiser Permanente HMO plan. The Court's contribution is currently 92% of the premium for the health plan selected.

Life Insurance

$50,000 Term Life Insurance is provided by the Court; additional life insurance may be purchased by the employee.

Deferred Compensation

Employees may contribute a portion of their salary into a 457 Deferred Compensation account (up to the IRS annual maximum).

Dependent And Medical Care Assistance Programs

Employees may participate in these tax exempt programs which allow certain personal expenses to be paid from pre-tax salary.