Court Services Clerk: Public Help & Records

City of Wichita; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

City of Wichita is seeking a Customer Service Clerk 1 for the Municipal Court to assist citizens with court services, handle records accurately, and ensure smooth public interactions. The role requires clear communication, patience, and the ability to work with money and documentation.

The position offers standard hours, a chance to join a dedicated team serving the community, and potential for growth within the department.

Qualifications

• High school diploma or equivalent.
• One year of public-facing customer service experience with recordkeeping.
• One year of cash handling, balancing and reconciling cash drawers.
• U.S. citizen and ability to pass background checks and pre-employment tests.

Responsibilities

• Accept inquiries and provide information by phone or in person.
• Handle cash transactions, issue receipts, and make change.
• Maintain and reconcile customer records and daily receipts.
• Process deposits and monitor payments and mail.
• Assist with licensing or certifications renewals when needed.
• Support colleagues and follow established procedures in a public-facing role.

Skills

Customer service

Cash handling

Record keeping

Communication

Bilingual skills

Education

High school diploma

Tools

Computer literacy

Basic office software

Job description

City of Wichita is seeking a Customer Service Clerk 1 for the Municipal Court to assist citizens with court services, handle records accurately, and ensure smooth public interactions. The role requires clear communication, patience, and the ability to work with money and documentation.

The position offers standard hours, a chance to join a dedicated team serving the community, and potential for growth within the department.