Court Services Case Manager

Jefferson County; Golden (CO); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Paid time off

Holidays

Retirement matching

Wellness programs

Tuition reimbursement

Job summary

Jefferson County Justice Services seeks a Court Services Case Manager to manage a large caseload of adults (and some juveniles) ordered to perform community service. You will interview, evaluate, and place clients with approved public service opportunities, while coordinating with courts, probation, and local agencies.

Strong communication and organizational skills are essential for success. The role is full-time with a hybrid schedule, offering comprehensive benefits, PTO, wellness programs,

Qualifications

• Bachelor’s degree in Business Administration, Human Services, Criminal Justice, or related field.
• One year of work-related experience.
• Equivalent combination of education and experience accepted.

Responsibilities

• Conduct initial face-to-face interviews and intakes with adult clients ordered to perform community service.
• Evaluate client background and mental/physical capabilities to place them in suitable public service work.
• Maintain contact with clients and monitor case status and compliance with court orders.
• Coordinate with Courts, Probation, and other agencies to assign and track placements.
• Prepare caseload reports and court documents for supervisors and agencies.

Skills

Communication skills

Organization

Empathy

Attention to detail

Education

Bachelor's degree in Business Administration

Job description

Job Posting Closes at 11:59PM on:09/08/26Division:Justice Services DivisionManagement Level:Supervisor - 1st LineScheduled Weekly Hours:40Benefit Eligibility:This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.Description:The Court Services Case Manager performs professional case management work. Work involves individually managing and coordinating a large caseload of adults, and occasionally juveniles, who have been ordered to perform community service. Responsible for screening, interviewing and evaluating clients to determine their suitability for placement at approved non-profit, charitable, governmental agencies and/or on supervised work crews. Works with a variety of county officials and agencies; preparing a variety of documents for county and other officials, and for community, non-profit and charitable organizations. Assists with preparation of projects for work crew programs. Appear when summoned by the court.SCHEDULE: This full-time, standard position is hybrid. This job is provided with a schedule revolving around our 4-day work week in service of Jefferson County Courts.COMPENSATION:Hiring Range: $26.00 - $28.000 USD AnnualCompensation will be determined based on education, experience, and skills.BENEFITS:Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement and more. For more information, click here for our Total Rewards summary.ESSENTIAL DUTIES:Conduct initial face to face interviews and intakes with adult clients, and occasionally juvenile clients, ordered to perform community service by the courts, probation agencies, other Colorado counties and municipalities. Obtain preliminary personal and background information and to discuss their cases and physical labor capabilities. Evaluate client’s prior criminal history through queries of relevant judicial databases, clients’ physical and mental abilities and/or needs to find suitable, useful public service work placement within the county, the Denver metro area, or referring clients to other counties within the State. Maintain contact with community service clients to monitor their case status and their compliance with conditions ordered by the courts.Maintain regular contact with community agencies and secure new agency involvement. Coordinate with the Courts, Probation Department, Diversion Office, other Colorado counties on client case status. Inquire with appropriate county officials and nonprofit agencies to assess client and community useful public service work needs to ensure suitable matches regarding clients, work site agencies and public safety needs.Prepare a variety of caseload reports and court documents for the Community Services Supervisor and other county officials and agencies to ensure exchange of information for their reports on cost avoidance and cost savings provided by the Community Service Program. Prepare reports of clients' compliance and/or non-compliance to various agencies, courts, probation officers, etc. Initiate requests for warrants for clients’ noncompliance with court orders. Utilize computerized data entry equipment and various word processing, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary.Visit non-profit, charitable and governmental agencies to examine environments and progress of clients placed and develops and initially approves new agencies to use for ongoing clients' work placements. With co-workers, immediately determine suitability of agency for placement of clients to perform community service work. Review status of agency with Secretary of State.Appear in court to provide testimony at revocation and other hearings as required regarding the compliance of clients under community services supervision. Routinely prepare and deliver court documents to specific District, County or Magistrate Courts, Probation and District Attorney’s Office.You will be successful in this role if you have the following knowledge, skills, and attributes:High level of integrity, patience, compassion, and empathyCustomer centric with a passion to see individuals succeedThrive in a fast paced, team-oriented environmentMaintain a positive attitude. Flexible and adaptable to changeDemonstrated ability to take initiative and proactively address issuesMaintains accountability for personal and team based responsibilitiesBeing an innovative thinker who can produce a variety of solutionsStrong sense of self-motivation and a personal commitment to high performanceStrong verbal and written communication skills with the ability to explain requirements and document detailed case notesStrong organization with ability to manage multiple cases and prioritiesComfortable with technology including the ability to navigate databases, accurately enter data, and type case notes and documentationKnowledge of local, State, and Federal guidelines, rules, and statutesQUALIFICATIONS:Research shows that women and other underrepresented and historically marginalized groups tend to only when they check every box in the posting. If you are reading this and hesitating to click “” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.Minimum Qualifications:Education: Bachelor’s degree in Business Administration, Human Services, Criminal Justice, or a related fieldExperience: One (1) year of work-related experienceCertifications/Licenses: NoneNote an equivalent combination of education and experience is acceptablePreferred Knowledge, Skills and Abilities:Spanish speaking, but not necessaryPrevious pretrial case management experienceADDITIONAL JOB INFORMATION:Accommodations Statement: We encourage people with disabilities to and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact [e-mail]. This contact is for accommodation requests only and cannot provide application status updates.**Please note: passing a polygraph test is required prior to offer of this role**Criminal History and MVR Background Checks are required for every position.A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer.Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.Current Jefferson County employees must through their employee profile in Workday.In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.About Justice Services:Justice Services supports and improves the functions of the justice system by providing innovative, integrative, and cost-effective services and alternative sentencing.This work promotes public safety, increases self-sufficiency, and provides the justice system with alternatives to incarceration. The Justice Services Department provides alternatives within the justice system functions that:Reduce the cost of those functionsImproves public safety and the quality of life for our citizensProvides opportunities for individuals entering the justice system to demonstrate potential as contributing members of societyAPPLICATION:Qualified applicants are encouraged to .All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to now: Jefferson County Colorado Career OpportunitiesA resume and cover letter submitted with your application is encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal.For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQsEducation:Bachelor's DegreeExperience:Work Experience: Minimum one yearCertifications:Languages:Category:Enforcement & Protective Services