Court Operations Technician I - Jury Services

King County; Seattle (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

King County Superior Court is seeking a full-time Court Operations Technician I. This role involves providing customer and administrative services for the Jury Department, including handling inquiries and coordinating activities with various court customers. Applicants must have a high school diploma and relevant experience.

Qualifications

• Two or more years' experience in general information processing.
• Ability to reliably travel throughout the County.

Responsibilities

• Provide jury-program-specific information to the public.
• Interview and screen customers for program-specific services.
• Compose, draft, and edit documents.

Skills

Customer Service

Information Processing

Technical Assistance

Education

High School Diploma or GED

Job description

King County Superior Court is accepting applications for a regular, full-time Court Operations Technician I position. This position is benefits-eligible.

The responsibilities of this position include providing customer and administrative services in support of the King County Superior Court Jury Department. This support involves receiving and handling inquiries and/or complaints and responding to information requests. The incumbent may provide operational support in other areas within the court as needed.

Who may apply: This position is open to all qualified applicants. Candidates may be placed on an eligibility list for future recruitments.

Work location: This position is primarily located at the King County Courthouse in Seattle, but will also be required to work at other Superior Court facilities as needed.

Work schedule and terms: This is a full-time position working 35 hours per week. Hours of work are variable between 7:30 a.m. and 4:30 p.m., Monday through Friday. This position is FLSA non-exempt (hourly) and overtime-eligible.

Additional materials required: Please include a resume and cover letter describing how you meet or exceed the requirements of this position. These materials are supplemental to your application. You must still completely fill out the on-line application with your relevant education and work experience. Your application may be rejected as incomplete if you include relevant information only on your resume or cover letter, or if you reference "see resume" on your application.

Please note that you can attach multiple documents to your application. Your options are:
1) Copy and paste one or more documents into the text resume section of your application.
2) Attach multiple documents/files in the attachment section.The following duties are not intended to represent the entire functional capacity of the position at the task level.

• Provide jury-program-specific information to the public and other internal and external customers.
• Coordinate activities with various court customers, management, co-workers, contractors and other agencies.
• Interview and screen customers to determine what program-specific documentation and/or services are needed. Provide technical assistance and/or training to co-workers and internal and external customers with regard to appropriate services and procedures.
• Determine validity, correctness and completeness of information received.
• Establish, maintain code, modify, track and/or retrieve information and compile data which may require information searches.
• Handle multiple-step transactions.
• Compose, draft, summarize, prepare, proofread and/or edit documents.
• Provide safety information to customers and co-workers.
• May perform monetary transactions; make daily deposits; perform customer tracking functions.
• May represent organization at various functions and make presentations.
• Perform other duties of a similar nature and level.

High school diploma or GED and two or more years' experience performing general information processing sufficient to successfully perform the essential duties of the position.
Special requirements: The ability to reliably travel throughout the County is required. Finalists are subject to the Washington State Patrol criminal background check and a reference check. Criminal background records arenot automatically disqualifying.

Selection process: Application materials will be screened for qualifications and the most competitive candidates will be invited for interviews.

Union membership: This position is not represented by a union.

King County Superior Court is an Equal Employment Opportunity (EEO) Employer.
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

If you have questions regarding this position, please call King County Superior Court Human Resources at [phone].