Court Operation Supervisor - Crow Wing County

Minnesota-Judicial-Branch; Brainerd (MN); On-site; USD 39,000 - 56,000; Full time

Job summary

The Ninth Judicial District seeks a Court Operations Supervisor for the Crow Wing and Aitkin County work unit. You will lead daily court operations, enforce rules, review and streamline functions, and collaborate with judges, staff, and partner agencies to ensure timely, accurate case processing.

Under general supervision, you will supervise staff, manage budgets and equipment, and implement policies to improve workflow and customer service in a high-volume environment.

Qualifications

• High school diploma or equivalent required.
• Considerable supervisory/leadworker experience in a court or high-volume setting.
• Extensive knowledge of court administrative processes; related degrees may apply.
• Strong supervisory techniques and privacy knowledge.
• Experience with remote work supervision is preferred.

Responsibilities

• Supervise staff including hiring, training, coaching, reviewing and disciplining.
• Oversee financial controls over receipts and disbursements.
• Provide orientation and training on new rules and legislation.
• Develop policies to ensure record retention and accessibility; adjust procedures for efficiency and compliance.
• Maintain employee personnel records and payroll.
• Manage division budget and equipment.
• Ensure confidentiality and public access for case documents.
• Implement management principles to improve workflow and customer service in a high-volume environment.
• Collaborate with stakeholders to improve efficiency and processing.
• Other duties as assigned by Manager.

Skills

Staff supervision

Training and coaching

Team building

Effective communication

Public/customer service

Confidentiality handling

Change management

Remote work supervision

Analytical thinking

Policy interpretation

Education

High school diploma or equivalent

Supervisory/leadworker in court setting

Bachelor's degree in criminal justice or related field

Knowledge of court processes and records management

Paralegal experience

Job description

The Ninth Judicial District is seeking to fill a Court Operations Supervisor position within the Crow Wing and Aitkin County work unit.

The Court Operations Supervisor leads the day-to-day operations of the Court, administering and enforcing all relevant rules and policies. Reviewing, evaluating, planning and streamlining daily functions and working with the public, judges, court staff, partnering with county and state agencies to ensure that cases are processed in a timely and accurate manner.

Work is performed under the general supervision of the court administrator and is reviewed through conferences, reports, and on the basis of the results obtained.

Example of Duties - What You Will Do

• Supervise staff including, hiring, training, coaching, reviewing, disciplining of staff.
• Supervise matters relating to the maintenance of financial control over receipts and disbursements.
• Provide orientation and training to staff members regarding new rule/legislation that impact all divisions.
• Develop and recommend policies and procedures to comply with statutes and procedures that impact record retention and accessibility; change unit procedure or policy to simplify work processes so the unit works more efficiently or to comply with statutes.
• Maintain employee personnel records and payroll.
• Maintain equipment, supervise division purchases and budget.
• Train and oversee employees on case and individual document confidentiality/public access.
• Develop and implement management principles and operational strategies to improve workflow efficiencies, team cross-training and customer service in a high-volume environment.
• Collaborate with internal stakeholders, justice agency partners, and other court divisions to build trust, increase efficiencies and ensure the fair and timely processing of court processes.
• Other duties as assigned by Manager.

Typical Qualifications - What You Must Have

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role.If you have any combination of the experience, training, and education required for this position, apply today!

• High school diploma or graduation from a vocational school or equivalent
• Considerable experience as a Supervisor, Court Clerk Leadworker, Court Operations Associate, or equivalent work in a court, legal setting, or other fast-paced, high-volume, and technology-dependent environment
• Extensive knowledge of Court Administrative Processes Paralegal, Associate, or bachelor's degree in criminal justice, Political Science, Business Administration, or a related field.
• Considerable knowledge of effective supervisory and management techniques
• Skill in effective team building, planning and/or supervising the work of others in a remote work environment.

Preferred Qualifications - Nice to Have

• Ability to train, motivate, coach and supervise support personnel.
• Excellent verbal and written communication skills.
• Demonstrated ability to be a productive and positive member of a team.
• Ability to effectively handle confidential and sensitive personnel matters.
• Ability to exercise independent judgment and use discretion in applying and interpreting policies, procedures, and guidelines.
• Demonstrated dependability, attendance, and punctuality.
• Skill in team building, planning, and/or supervising the work of others.
• Ability to develop and maintain effective working relationships with others.
• Demonstrated adaptability, critical thinking skills, problem solving skills, conflict resolution skills, and excellent customer service skills.
• Ability to be self-directed, organized, work independently and as a team member, and work with minimal direct supervision.
• Considerable knowledge and understanding of principles and practices of court proceedings, applicable statutes and rules, and records management.
• Ability to analyze problems and put effective changes into practice and ensure compliance.
• Considerable knowledge and experience planning and implementing projects, initiatives, and tasks in a high-volume, fast-paced environment.

What You Will Bring

• Ability to express ideas concisely and clearly, both orally and in writing.
• Skill in planning and following through on projects and tasks.
• Understanding of principles and practices of court proceedings, with an emphasis on applicable statutes and rules.
• Exceptional communication skills, interpersonal skills, and emotional intelligence.
• A personal, proactive commitment to diversity and inclusion that helps to effectively foster a culturally diverse environment.
• Ability to navigate and lead others through change and ambiguity within a complex organization.
• Ability to show a high degree of respect for all customers and stakeholders with diverse backgrounds, viewpoints, needs and experiences through courtesy and sensitivity.
• Ability to analyze, recommend, and implement changes and strategic plans.

Supplemental Information

The hours for this position will be between 8:00 a.m. and 4:30 p.m., Monday-Friday; hours may vary depending on business needs.

The expected starting salary for candidates is $34.40 per hour to midpoint of the salary range, depending on qualifications. This position is exempt under the Fair Labor Standards Act and is eligible for State of Minnesota employee benefits.

Current judicial branch employees must have satisfactory performance in all competencies in their most recent performance evaluation and no discipline above an oral reprimand in the preceding 6 months.

For external applicants, the selection process is a resume-based, skill-matching process.If your skills match the required skills for this position, the department may contact you.

Please contact Human Resources with questions regarding this posting via email: [e-mail]; Phone:[phone].