Court Clerk I: Entry-Level Case Processor & Service

Colorado Judicial Branch; Montrose (CO); On-site; USD 46,000 - 67,000; Full time

Job summary

Colorado Judicial Branch in Montrose, CO seeks an entry-level case processing assistant to provide customer service at the counter, process filings, accept payments, and create new cases.

You will train in trial and appellate court procedures, maintain case records, and support clerical tasks while ensuring accuracy and compliance with laws.

This office-based role offers standard hours and exposure to a broad range of court operations in a dynamic environment.

Qualifications

• High school diploma or GED.

Responsibilities

• Assists customers with paperwork, answers questions, reviews court forms for completeness, and assigns case numbers.
• Receives and processes incoming correspondence via email, mail, e-filing, and in-person filings, and distribution.
• Directs customers to appropriate services such as legal clinics, self-help information and specialists, Supreme Court and local libraries, the bar association, or family court facilitators.
• Maintains case documentation and updates case management system, including adding case information and documentation to case management system, updating case information, updating contact information, processing bond forfeitures, and entering transcript requests.
• Transfers information from law enforcement tickets or information filed into the case management system.
• Manages scheduling for time sensitive cases, such as cases requesting protection orders or other emergency matters. Ensures court-scheduled events and review dates are entered in every case.
• Receives and processes referring court records from the trial court. Maintains the referring court record server. Transmits records to litigants. Processes and returns records upon mandate.
• Accepts and processes payments via cash, check, and credit card for court fines, fees, filing fees, and bonds. Reconciles cash drawer and income daily and prepares the daily deposit.
• Responds to customer's inquiries via phone, email, and voice mail. Acts as liaison between division/Judicial Officer and customers, directs parties to correct location and/or divisions, de-escalates situations of stress or conflict, and explains court processes without providing legal advice.
• Trains within trial court/appellate court procedures.
• Issues orders and notices from the court, including orders regarding case deadlines, orders of extension of time, notices of new case filings, notices of oral argument, receipt of trial court records, and mandates returning authority to a trial court once case is complete. Ensures service to all necessary litigants and trial/appellate courts.
• Completes required trainings and attends meetings as requested.
• Performs other duties as assigned.

Education

High school diploma or G.E.D.

Job description

Colorado Judicial Branch in Montrose, CO seeks an entry-level case processing assistant to provide customer service at the counter, process filings, accept payments, and create new cases.

You will train in trial and appellate court procedures, maintain case records, and support clerical tasks while ensuring accuracy and compliance with laws.

This office-based role offers standard hours and exposure to a broad range of court operations in a dynamic environment.