Court Case Processor I – Entry-Level Clerk

Massachusetts Trial Court; Lawrence (MA); On-site; USD 49,000 - 66,000; Full time

Job summary

Massachusetts Trial Court seeks a Case Administrator I for the Essex Probate & Family Court, covering Lawrence and Salem as needed. This entry-level role handles case processing, data entry, cashiering, and public assistance, supporting court operations and customer service.

Responsibilities include docket maintenance, document intake, and coordinating with judges for endorsements, with emphasis on accuracy and confidentiality in a union-position environment.

Qualifications

• High school diploma or GED; 1 year related work experience.
• Equivalent combinations of education and experience considered.
• Proficiency with MS Office and case management software.

Responsibilities

• Maintains dockets and records along with legal documents/files pertaining to cases.
• Enters complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information.
• Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries.
• Provides technical assistance to litigants, counsel, and the public concerning case and court procedures, either in person or virtually.
• Performs general case intake duties, including receiving court papers and documents, determining general case category, and making docket entries.
• Performs various administrative tasks, including maintaining case files, coordinating with judges for endorsements, organizing and disseminating information, and assisting with scheduling motions.
• Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures.
• Compiles statistical data concerning cases, processing activities.
• Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail.
• May provide assistance to a Sessions Clerk or an Assistant Clerk in a court session as required.

Skills

Customer service

Data entry

Organization

Attention to detail

Communication

Education

High school diploma or GED

Job description

Massachusetts Trial Court seeks a Case Administrator I for the Essex Probate & Family Court, covering Lawrence and Salem as needed. This entry-level role handles case processing, data entry, cashiering, and public assistance, supporting court operations and customer service.

Responsibilities include docket maintenance, document intake, and coordinating with judges for endorsements, with emphasis on accuracy and confidentiality in a union-position environment.