Court Case Manager 2

State of Alaska; Palmer (AK); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

12 paid holidays

Medical, dental, and vision coverage

Employer-paid life insurance

Public Employees Retirement System (PE

Job summary

The Alaska Court System in Palmer is seeking a Court Case Manager 2 to independently process criminal and minor offense case filings, ensuring compliance with rules and statutes.

You will maintain CourtView, communicate with attorneys and self-represented parties, and provide backup support and training, while delivering exemplary service at the public counter and via email and phone.

Qualifications

• High school diploma or GED required.
• One year of advanced clerical experience is required.
• Paralegal coursework or degree is favorable.

Responsibilities

• Independently processes criminal and minor offense filings per procedures.
• Communicates with attorneys and self-represented parties on filing requirements and deficiencies.
• Maintains and updates the CourtView motions tracking system and reviews audit reports.

Skills

Attention to detail

Court procedures

Customer service

Case management

Education

Bachelor's degree

Paralegal certificate

GED or high school diploma

Tools

CourtView

Docket management software

Job description

The Palmer Criminal Division of the Alaska Court System (ACS) is recruiting for a Court Case Manager 2 (salary range 12). This position requires a high level of attention to detail and the ability to work in a fast‑paced environment.

• * Employees transferring from another State of Alaska agency may receive consideration for advance step placement.
• * Personnel rules will be applied to determine step placement for the successful internal candidate.

The Position

Independently processes criminal and minor offense case filings in accordance with established procedures, reviewing documents, motions, judgments, and court notes for compliance with applicable rules and statutes. Communicates with attorneys and self‑represented parties regarding filing requirements, deficiencies, and proper procedures. Maintains and updates the CourtView motions tracking system, processes expedited pleadings, and reviews audit reports to ensure filings are accurately tracked and processed.

Provides technical and procedural assistance to court staff, attorneys, agencies, and the public without providing legal advice. Provides backup support and training for other department desks, assists as an In‑Court Clerk when needed.

Provides exemplary customer service to court patrons at the public counter, by email, and by phone. Assists self‑represented litigants, attorneys, and other agencies with inquiries regarding court cases, forms, and procedures. Communicates accurate information and guidance while maintaining appropriate boundaries and refraining from providing legal advice. Reviews new cases and pleadings for compliance with court rules and procedural requirements, enters case and docket information into CourtView, and handles confidential and priority documents appropriately.

Assists customers with accessing archived and non‑archived court records and processes criminal and minor offense records requests. Cross‑train in multiple positions to provide operational coverage and continuity of court services. Assist with training and onboarding of staff, prepare criminal files for archiving, refile cases as necessary, and provide administrative support to other departments and court personnel as assigned.

The Work Schedule

Full‑time court employees are currently scheduled to work 37.5 hours per week. The work hours for this position are Monday – Friday, 8:00 a.m. to 4:30 p.m. with a one‑hour lunch break.

Exceptional Benefits for Full‑Time Employees

We offer a competitive benefits package that includes 12 paid holidays, medical, dental, and optional vision coverage, and employer‑paid life insurance. Employees are enrolled in the Public Employees Retirement System (PERS) and the Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security, with access to the Alaska Deferred Compensation Plan. Personal leave is accrued for vacation, illness, or personal needs.

Enjoy peace of mind and long‑term security while serving your community.

See http://doa.alaska.gov/drb/index.html for additional information.

For more information on the Alaska Court System, please visit:

http://www.courts.alaska.gov

For information about what state courts do, please watch the following short video:

VIDEO: The who, what, when, where and how of state courts

The Alaska Court System is an EEO employer and proudly promotes diversity.

Graduation from high school or completion of a General Education Development (GED) certificate AND one year of advanced clerical work experience equivalent to a Court Case Manager 1 with the Alaska Court System or an equivalent position with another employer.

OR

Graduation from high school or completion of a General Education Development (GED) certificate AND completion of a two‑year paralegal curriculum from an accredited institution.

OR

A bachelor's degree from an accredited college.

This applies to your application submission.

Documents to be Attached to the Application (REQUIRED):

• Post‑secondary transcripts, if using education to meet minimum qualifications.
• Copies of your most recent (2) performance evaluations or two (2) letters of recommendation.
• A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The Alaska Court System does not sponsor visas.

WORK EXPERIENCE

If using work experience not already documented in your application, provide the employer’s name, your job title, dates of employment and whether full or part‑time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.

EDUCATION

If post‑secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications for the position and are required with each application.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post‑secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post‑secondary institution. It is your responsibility to provide such evidence when applying.

SELECTION PROCEDURE

Applicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants. If your application is considered “not qualified,” you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501‑2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor.

MULTIPLE VACANCIES NOTICE

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to sixty (60) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NEPOTISM REVIEW

To avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.

BACKGROUND CHECK

A background check will be conducted prior to an employment offer being made. Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer “no” to these questions. If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) 264‑8242. The Court System reserves the right to confirm all background information.

Contact Title: Recruitment

E‑Mail: [e-mail]

Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501

Phone Number: (907) 264‑8242