Court Administration Lead

Judicial-Branch-of-Arizona-in-Maricopa-Count; Phoenix (AZ); On-site; USD 50,000 - 76,000; Full time

Benefits offered by this job

Paid time off

Paid sick leave

10 paid holidays

Medical, dental, vision insurance

Retirement pension plans

Employee assistance program

Wellness incentives

Life insurance

Disability insurance

Group legal plan

Pet insurance

PSLF program eligibility

Job summary

The Judicial Branch of Arizona in Maricopa County seeks a Court Administration Lead in the Jury Office to guide staff in case processing, flow management, and administrative tasks. You will oversee a small unit and ensure high-quality office support and customer service to jurors and the public.

Qualifications include a High School Diploma and 3 years of court experience or equivalent education/experience. Strong communication and leadership skills are essential in a fast-paced environment.

Qualifications

• High School Diploma required; 3 years of legal or court experience preferred.
• College coursework may substitute for experience on a year-for-year basis.

Responsibilities

• Supervise and train a small unit of Court Administration Assistants.
• Provide customer service to jurors, divisions, and the public.
• Resolve problems and answer policy questions from the public and agencies.
• Manage workflow with high-priority tasks and timely completion.
• Assist with interviews, COJET training, performance reviews, and coaching.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Prioritization

Team leadership

Staff training

Microsoft Office

Education

High School Diploma

Associate's degree in business administration/Public Administration/Public Policy or related field

Tools

Excel

Word

Outlook

Job description

Posting Date10/14/26Application Deadline10/16/26Pay RangeMin - 1st Quartile - Mid - Max$22.00 - $25.63 - $29.25 - $36.50The expected ENTRY pay range for this position is expected to be $24.07 to $24.68 per hour.This position is non-exempt under the FLSA.What We OfferWe offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program. Click here to learn more!Job TypeClassified – Judicial CPRDepartmentD800 Superior CourtAbout the PositionThe Court Administration Lead provides guidance and leadership to staff that provides case processing, case flow management, and administrative tasks in the Jury Office department.The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time . We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.Position QualificationsWe recognize your time is valuable, so please apply if you meet the following required qualifications :Education:High School DiplomaExperience:Three (3) years of legal or court experienceORCombined education and experience qualifications:Post-secondary education may substitute for the required experience on a year-for-year basisOur Preferred Candidate has:Associate's degree in business administration, Public Administration, Public Policy, or related fieldPrevious court experience demonstrating an increased level of responsibilityKnowledge, skills, and abilities:Knowledge of:Principles and processes for providing customer services including customer needs assessment, meeting quality standards for services and evaluation of customer satisfactionSkill in:Effective verbal and written communicationEstablishing and maintaining effective working relationshipsWeb-based databases and MS Office software such as Excel, Word, and OutlookAbility to:Multitask and cope with high volume and time-sensitive work environmentPrioritize and manage a large workload and competing demands on timeEssential Job Tasks(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)Supervises, organizes, assesses, and trains a small unit of Court Administration Assistants on all functions necessary to ensure the accurate provision of office support functions including completion of all Judicial Branch documentsProvides customer service to jurors, judicial divisions, and members of the publicAssists other department staff in problem resolution, answering difficult questions concerning department policies, respond to inquiries from the public and other County departments and outside agenciesManages workflow including identifying high-priority work and providing for adequate and timely completion of unit's job dutiesAssists with interviews, ensures completion of mandated COJET training, evaluates the performance of staff, and develops performance management plansEstablishes performance goals and objectives for annual performance evaluationsAudits work of subordinate staff for accuracy and completenessWorking conditions:Fast-paced, customer service-oriented office environment, with regular interaction with jurors, judicial divisions, and members of the public.While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.Additional InformationJudicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit https://www.azasrs.gov/ or https://www.psprs.com/corrections-officer/Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.