Courier or Messenger
Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.
Responsibilities
- Call by telephone to deliver verbal messages.
- Open, sort, and distribute incoming mail.
- Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.
- Unload and sort items collected along delivery routes.
- Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
- Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.
Skills
- Time Management: Managing one’s own time and the time of others.
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking: Talking to others to convey information effectively.
- Writing: Communicating effectively in writing as appropriate for the needs of the audience.
- Service Orientation: Actively looking for ways to help people.
- Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.