Courier (Monday-Friday Business Hours)

Sterling Labs; Des Plaines (IL); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) retirement plan

Paid Time Off

Job summary

Sterling Labs in Des Plaines, IL is seeking a Courier to ensure timely and secure transport of laboratory samples between collection sites and our laboratory branches. You will maintain chain-of-custody, document pickups, and deliver exceptional service in a regulated environment.

The role requires a valid driver's license, strong time management, and attention to detail. You will use a handheld device for daily pickups and navigate varying traffic conditions while upholding safety standards.

Qualifications

• Valid driver's license with a clean driving record.
• Excellent time management and punctuality.
• Attention to detail in handling and documenting samples.
• Basic customer service and problem-solving skills.
• Ability to follow route instructions and adapt to conditions.

Responsibilities

• Load all necessary supplies for daily pickups.
• Complete daily pickup schedule promptly.
• Deliver all daily picks to branches at the end of your shift.
• Handle lab samples safely and in compliance.
• Operate company vehicle and follow traffic laws.
• Use handheld device to manage pickups.
• Evaluate traffic patterns and weather conditions.
• Provide professional service to clients and staff.
• Identify and resolve delays in pickups or deliveries.

Skills

Valid driver’s license

Time management

Attention to detail

Customer service

Route following

Tools

Handheld device usage

Job description

About Us

Sterling Labs (Environmental Monitoring & Technologies, LLC) is a DoD, NELAP, ANAB, and AIHA-accredited environmental laboratory providing high-integrity analytical data through state-of-the-art technology and validated testing methodologies. For more than 40 years, our work has supported initiatives that protect human health and the environment.

Description

Sterling Labs (Environmental Monitoring & Technologies, LLC) is a DoD, NELAP, ANAB, and AIHA-accredited environmental laboratory providing high-integrity analytical data through state-of-the‑art technology and validated testing methodologies. For more than 40 years, our work has supported initiatives that protect human health and the environment. Our success is built on client partnerships and scientific excellence. We collaborate with environmental consultants, engineering firms, and government agencies to deliver reliable, timely analytical results that support regulatory compliance and environmental stewardship. From wastewater testing in the greater Chicago area to nationwide projects with Department of Defense partners, our commitment to quality and innovation continues to drive our growth. When You Join Sterling Labs, You Become Part Of a Team Of Scientists, Professionals, And Technical Specialists Who Share One Purpose.

WE PRESERVE THE PLANET TO PROTECT THE FUTURE

This purpose shapes our culture, drives our decisions, and guides how we serve our clients and support one another. We believe that meaningful progress comes from integrity, collaboration, and a shared commitment to improvement—principles that are reflected in our core values.

Our Core Values

• Integrity in Everything We Do -We act with honesty, transparency, and accountability.
• Customer Focused - We prioritize our clients’ needs and value their feedback.
• We are never satisfied - We seek better ways to serve our clients and support our employees through innovation and growth.

At Sterling Labs, we know our employees are the foundation of our success. We strive to provide a supportive, inclusive, and growth‑oriented workplace where every individual is encouraged to learn, innovate, and advance.

Employee Benefits

• Healthcare Benefits: Medical, dental, and vision coverage
• Financial Security: 401(k) retirement plan, life insurance, and short- and long‑term disability coverage
• Work-Life Balance: Paid Time Off (vacation, sick leave, and holidays)

Equal Employment Opportunity

Sterling Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, citizenship, ancestry, sex, age, disability, marital or family status, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Recruitment Notice

Sterling Labs does not accept unsolicited resumes from third‑party agencies. Please do not forward resumes to company email addresses or employees. Sterling Labs is not responsible for any fees related to unsolicited submissions.

Position Overview

The Courier is responsible for the timely and secure transport of laboratory samples and materials between collection sites and designated laboratory branches. This role ensures the integrity of specimens, maintains accurate documentation, and delivers exceptional service in compliance with safety and traffic regulations.

Key Responsibilities

• Load all necessary suppliers needed for the daily pickups
• Complete daily pick up schedule in a timely manner
• Deliver all daily picks to branches at the end of your shift
• Handle lab samples in a safe and efficient manner
• Safely operate a company vehicle and obey all traffic laws
• Utilize handheld electronic device to manage daily picks up
• Evaluate traffic patterns, alternative routes, and weather conditions as needed

Secondary Tasks

• Provide professional and courteous service when interacting with clients and branch staff.
• Identify and resolve minor issues related to pickup or delivery delays.

Equipment and Instrumentation Used

• Company vehicle
• Handheld electronic tracking device (for pickup and delivery confirmation)
• Personal protective equipment (PPE) for handling samples

Requirements

Technical Requirements and Skills

• Valid driver’s license with a clean driving record
• Strong time management and punctuality
• Attention to detail in handling and documenting samples
• Ability to follow route instructions and adjust to unexpected conditions
• Basic customer service and problem‑solving skills
• Ability to maintain accurate records using digital tools

Physical Requirements

• Prolonged periods of driving and sitting while operating a company vehicle.
• Frequent walking, standing, bending, and reaching while loading and unloading samples and supplies.
• Must be able to lift, carry, and move sample coolers, boxes, and supplies weighing up to 50 pounds using proper and safe lifting techniques.
• Must be able to work in varying environmental and weather conditions, including exposure to heat, cold, rain, and snow during pickups and deliveries.
• Must be able to safely handle and transport laboratory samples, maintaining temperature and chain‑of‑custody requirements.
• Frequent use of hands and arms to operate steering controls, load materials, and manage handheld devices.
• Must be able to visually read maps, directions, and labels; specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to communicate clearly and professionally with clients and laboratory staff.
• Must be able to wear required Personal Protective Equipment (PPE), such as gloves or safety vests, during sample handling and delivery.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.