Courier-3

Federal Express Corporation; Ontario (CA); Remote; USD 20,000 - 27,000; Full time

Job summary

FedEx Express Canada recherche un agent de livraison basé à Val-d’Or, Québec, pour assurer le ramassage et la livraison courtois des colis sur une route assignée et offrir des services clientèle. Le poste requiert un permis valide, une bonne conduite et la capacité de soulever des charges lourdes.

Le rôle demande une expérience en service à la clientèle et une communication efficace en français et en anglais.

Qualifications

• Diplome d'etudes secondaires ou scolarite equivalente.
• Posseder un permis de conduire valide et un bon dossier de conducteur.
• Pouvoir soulever des charges de 70lb et manoeuvrer, avec l'aide d'un appareil approprie, des colis pesant jusqu'a 150lb.
• Un (1) an d'experience dans le domaine du service a la clientele
• Atteindre la note de passage a l'evaluation des conducteurs avant l'embauche.
• Une certaine connaissance des activites de Federal Express Canada et de la reglementation douaniere canadienne serait souhaitable.
• Bonnes competences en relations interpersonnelles et en communication.
• Bonne maitrise de la gestion du temps et de l'organisation
• Excellentes habiletes pour le service a la clientele
• Capacite de mener plusieurs taches de front, de surmonter le stress et de travailler sous haute pression.
• Etre pret a se montrer souple pour travailler avec des horaires variables, de meme que pendant les conges si les besoins de l'entreprise le justifient.

Responsibilities

• To provide courteous and efficient pick-up and delivery of packages on an assigned route.
• To check shipments for conformance to Federal Express Canada service features.
• To provide related customer service functions.

Skills

Valid driver's license

Lifting heavy objects

Customer service experience

Driver assessment

Knowledge of FedEx Canada operations

Interpersonal skills

Time management

Customer service

Multitasking

Flexibility

Education

High school diploma/educational equivalent

Job description

La selection a ce poste demande une entrevue.
Assurer le ramassage et la livraison courtois et efficace des colis sur une route assignee; verifier que tous les envois sont conformes aux modalites de service de Federal Express Canada; fournir des fonctions de service a la clientele connexes.
This is an interview position.
To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

Position Domicile- Poste base a Val-d'Or, Quebec. Vous devez resider a Val-d'Or ou dans la region environnante, parler francais et etre capable de communiquer en anglais.

Home-based position - Position based in Val-d'Or, Quebec. You must reside in Val-d'Or or the surrounding area, speak French and be able to communicate in English.

COMPETENCES REQUISES

• Diplome d'etudes secondaires ou scolarite equivalente.
• Posseder un permis de conduire valide et un bon dossier de conducteur.
• Pouvoir soulever des charges de 70lb et manoeuvrer, avec l'aide d'un appareil approprie, des colis pesant jusqu'a 150lb.
• Un (1) an d'experience dans le domaine du service a la clientele
• Atteindre la note de passage a l'evaluation des conducteurs avant l'embauche.
• Une certaine connaissance des activites de Federal Express Canada et de la reglementation douaniere canadienne serait souhaitable.
• Bonnes competences en relations interpersonnelles et en communication.
• Bonne maitrise de la gestion du temps et de l'organisation
• Excellentes habiletes pour le service a la clientele
• Capacite de mener plusieurs taches de front, de surmonter le stress et de travailler sous haute pression.
• Etre pret a se montrer souple pour travailler avec des horaires variables, de meme que pendant les conges si les besoins de l'entreprise le justifient.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma/educational equivalent
• Must possess a valid driver's license and have a good driving record
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• One (1) year customer oriented business experience preferred
• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment
• Willingness to be flexible and work different schedules and holidays based on business needs

Preferred Qualifications:

Position based in Val-d'Or, Quebec. You must reside in Val-d'Or or the surrounding area, speak French and be able to communicate in English.

Poste base a Val-d'Or, Quebec. Vous devez resider a Val-d'Or ou dans la region environnante, parler francais et etre capable de communiquer en anglais.

Pay Transparency:

Pay:

Additional Details:

• salary : $23.75

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.