Courier-2

FedEx Canada; Richmond (VA); On-site; USD 22,000 - 24,000; Full time

Job summary

FedEx Canada recherche un titulaire de poste pour effectuer des livraisons et collectes sur itinéraire attribué, en assurant la conformité et le service client. Le candidat doit posséder un permis valide et être capable de lever des charges lourdes dans un environnement dynamique.

Une année d’expérience en service à la clientèle et une connaissance des opérations FedEx Canada constituent des atouts. Horaires variables et travail sous pression demandés, avec disponibilité pendant les congés.

Qualifications

• Diplôme d’études secondaires ou équivalent
• Permis de conduire valide et bon dossier de conduite
• Capacité à soulever 70 lb et à manœuvrer des colis jusqu’à 150 lb avec équipement
• Expérience d’un an en service à la clientèle souhaitée
• Connaissance des opérations FedEx Canada et des réglementations douanières est un atout
• Bonnes compétences interpersonnelles et en communication
• Gestion du temps et organisation efficaces
• Service clientExcellent
• Capacité à gérer plusieurs tâches et à travailler sous pression
• Souplesse pour horaires variés et congés selon les besoins de l’entreprise

Responsibilities

• Assurer la collecte et la livraison courtoises et efficaces sur un itinéraire attribué
• Vérifier les envois pour conformité et service Canada
• Fournir des services à la clientèle liés à l’activité de la livraison

Skills

Permis de conduire valide

Service à la clientèle

Capacité de soulever 70 lbs

Bon dossier de conduite

Travail sous pression

Gestion du temps

Relation interpersonnelle

Polyvalence

Education

Diplôme d’études secondaires

Job description

This is an interview position.To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.NC001: MessagerLa sélection à ce poste demande une entrevue.

COMPÉTENCES REQUISES

• Diplôme d’études secondaires ou scolarité équivalente.
• Posséder un permis de conduire valide et un bon dossier de conducteur.
• Pouvoir soulever des charges de 70lb et manoeuvrer, avec l’aide d’un appareil approprié, des colis pesant jusqu’à 150lb.
• Un (1) an d’expérience dans le domaine du service à la clientèle.
• Atteindre la note de passage à l’évaluation des conducteurs avant l’embauche.
• Une certaine connaissance des activités de Federal Express Canada et de la réglementation douanière canadienne serait souhaitable.
• Bonnes compétences en relations interpersonnelles et en communication.
• Bonne maîtrise de la gestion du temps et de l’organisation.
• Excellentes habiletés pour le service à la clientèle.
• Capacité de mener plusieurs tâches de front, de surmonter le stress et de travailler sous haute pression.
• Être prêt à se montrer souple pour travailler avec des horaires variables, de même que pendant les congés si les besoins de l’entreprise le justifient.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma/educational equivalent
• Must possess a valid driver’s license and have a good driving record
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• One (1) year customer oriented business experience preferred
• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment
• Willingness to be flexible and work different schedules and holidays based on business needs

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma/educational equivalent
• Must possess a valid driver’s license and have a good driving record
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• One (1) year customer oriented business experience preferred
• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment
• Willingness to be flexible and work different schedules and holidays based on business needs

Preferred Qualifications:Pay Transparency:Pay:Additional Details:

Salaire 23.28/-hrDISCLAIMERThis job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administeredEmployment Equity StatementAt

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.