Courier

Lehigh Valley Health Network, Inc.; Hazleton (Luzerne County); On-site; USD 22,000 - 29,000; Full time

Job summary

Lehigh Valley Health Network, Inc. in Hazleton is seeking a dedicated courier to transport mail, supplies, and clinical lab specimens between HNL Lab Medicine accounts.

You will operate a vehicle safely, complete pickups/deliveries on time, and coordinate with the dispatcher to maintain efficient daily schedules. The role requires a GED or higher, basic math and English literacy, and a valid driver's license with an annual MVR check.

Qualifications

• Must have GED or equivalent education.
• Ability to read and comprehend simple English instructions.
• Ability to write simple English correspondence.
• Ability to present information clearly to individuals and small groups.
• Solid basic math skills (addition, subtraction, multiplication, division).
• Ability to follow detailed written/oral instructions.
• Ability to read road maps.
• Knowledge of e-mail and handheld devices (training provided).
• A valid driver's license from the employee's state of residence.
• Acceptable Motor Vehicle Record (MVR) required and monitored yearly.

Responsibilities

• Transport supplies, mail, and clinical lab specimens between designated locations per policies.
• Coordinate activities with dispatcher.
• Notify supervisor of issues affecting the daily schedule.
• Verify daily pickups and deliveries per policies.
• Operate vehicle safely and wear seatbelt at all times.
• Alert leadership to any issues affecting vehicle performance.
• Work independently with minimal supervision; assist when needed.
• Train/ride-along involvement for new staff as needed.
• Maintain vehicle cleanliness and health standards; use car wash as needed.
• Operate equipment and vehicles following safety protocols.
• Maintain specimen integrity while meeting turnaround times.
• Use hand-held devices, computers, tablets and various software.
• Adapt to logistics technology changes and upgrades.
• Complete monthly driver safety modules as assigned.
• Complete all training modules and policy acknowledgements by due dates.
• Communicate professionally with management, clients and coworkers; stay cordial and solution-focused.

Skills

Reading English

Writing English

Communication

Math basics

Problem solving

Road maps

Education

GED or equivalent

Tools

Email

Handheld devices

Computers/Tablets

Job description

Work Schedule

1130-1930 Th, F: M, T, W repeat Transports mail, supplies, and clinical lab specimens to and from HNL Lab Medicine accounts.

Pickup and deliveries are made in a timely and efficient manner. Safely operates a motor vehicle while on duty, observing all applicable rules and regulations. Promotes and has a positive professional image. Utilizes effective communication skills in interpersonal interactions with customers, patients and families, physicians, and fellow employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Transports supplies, mail, and clinical lab specimens to and from designated locations according to established policies and procedures.
• Coordinates activities and assignments with dispatcher.
• Notifies Manager or designee of any issues that may affect daily schedule.
• Verifies daily pickups and deliveries according to established policies and procedures.
• Operates the vehicle in a safe manner and always wears a seatbelt.
• Alerts leadership team of any issues that may impair vehicle performance.
• Performs duties independently with little direct supervision, offering to provide additional help when needed.
• Experienced couriers may occasionally assist with training/orientation/and ride- along of new staff based on department needs.
• Maintains the integrity of HNL Lab Medicine vehicles by sanitizing and vacuuming the interior regularly and taking the vehicle to a local dedicated car wash facility as needed.
• Operates all HNL Lab Medicine equipment and vehicles in a safe and sensible manner by following safety protocols and policies.
• Remains detail oriented to ensure effective service to clients and patients while maintaining specimen integrity while meeting required turnaround times.
• Utilizes hand-held devices, computers, tablets and different app and software programs.
• Adapts to the changes and upgrades of the logistics technology.
• Completes monthly driver safety modules as assigned by the department manager.
• All training modules and policy acknowledgements must be completed by the assigned due dates.
• Communicates effectively and professionally with management, clients, and co- workers. Discussions should always remain cordial, positive and solution based.

QUALIFICATIONS

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions in English.
• Ability to write simple correspondence in English.
• Ability to effectively present information to one- on-one and small group situations to customers, clients, and other employees of the organization.
• Must possess and apply solid basic math skills including addition, subtraction, multiplication, and division.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to read and comprehend road maps.
• Knowledge of E-mail and handheld computers (will train).
• A valid driver’s license from the state that the employee resides.
• Acceptable Motor Vehicle Record (MVR) is required and monitored on a yearly basis.

HNL Lab Medicine is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Address: 70 South Locust Street

Primary Location: PSC Hazleton

Position Type: Onsite

Department: 1046-00023 Logistical Support Services We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and rewarding opportunities. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who align with our Core Values and enjoy working as a team to create satisfying outcomes for our patients, customers and clients.

At HNL Lab Medicine, our patients are more than just test tubes. We understand the impact each test we analyze has on our patients' lives, and we never take that responsibility lightly. Headquartered in Allentown, Pennsylvania, we provide testing and related services to physician offices, hospitals, long-term care facilities, employers, and industrial accounts. With more than 50 patient service centers throughout Pennsylvania, we provide accessible, patient-focused laboratory services in the communities we serve. Our team of more than 2,000 professionals includes 109 board-certified pathologists and scientific directors, along with more than 400 certified laboratory scientists and phlebotomists. Together, they bring deep expertise, operational excellence, accountability, and compassionate care to every test we perform.