Supervisor, Clinical Laboratory Operations

1046 Health Network Laboratories LLC; United States; On-site; USD 85,000 - 105,000; Full time

Job summary

1046 Health Network Laboratories LLC seeks a Laboratory Supervisor to lead staff performing automated and manual clinical diagnostic tests, ensuring quality and regulatory compliance under the Manager/Director. The role includes 24/7 on‑call oversight, workflow optimization, and staff development.

Qualifications emphasize CLIA high complexity testing, analytical skills, and leadership. The position requires strong communication, safety focus, and proficiency with lab software and MS Office.

Qualifications

• Must meet CLIA 88 personnel requirements for high complexity testing and qualify as a general supervisor.
• Ability to read, analyze, and interpret scientific and technical journals, reports, and legal documents.
• Ability to respond to inquiries from customers, regulatory agencies, or business partners.
• Ability to write and present information to management and boards of directors.
• Mathematical ability including probability, statistics, fractions and proportions.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Proficient with word processing, spreadsheets, email, and designated laboratory software.
• Certification by recognized certifying agency (ASCP/ASMT/NCA) preferred.

Responsibilities

• Supervises and coordinates activities of staff in collection, processing and testing to obtain data for diagnosis and treatment.
• Provides 24/7 rotating on-call coverage and regulatory oversight.
• Monitors workload, efficiency, and quality control to maintain high standards.
• Directs storage of hazardous materials and laboratory safety programs with the safety officer.
• Reviews and validates new instruments and tests; reports results accurately.

Skills

Leadership

Regulatory knowledge

Analytical ability

Communications

Education

CLIA 88 high complexity testing

Tools

Laboratory software

Microsoft Office

Job description

Work Schedule: Monday-Friday, 12:00 PM-8:30 PM, with occasional weekend or holiday coverage based on operational needs. Schedule may vary. Supervises and coordinates the activities of employees engaged in collection, processing, and performing automated and manual clinical diagnostic tests to obtain data for use in diagnosis and treatment of diseases. Serves as a technical resource for other technologists, technicians and support personnel. Provides logistical leadership and training to all team members. Works under the general supervision and the technical guidance of the Manager/Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrates the ability to perform all duties and responsibilities of those supervised.
• Fulfills the function of general supervisor for regulatory requirements and provides 24/7 rotating on call coverage.
• Monitors work activities to improve efficiency.
• Evaluates specimen collection, processing, and testing to ensure quality/integrity under general supervision of the manager.
• Supervises departmental activities/staffing assignments/schedules and staff meetings to maintain a high quality of work.
• Monitors work activities to improve efficiency.
• Takes corrective action when necessary to redirect activities and to correct problems.
• Performs specialized and technically demanding tests that require high level of expertise and reports tests results.
• Directs the proper storage of hazardous materials and the laboratory safety program in conjunction with the safety officer.
• Troubleshoots instrumentation and test methods and makes decisions regarding action to be taken.
• May assist with the implementation and validation of new instruments/tests in the department.
• Reviews quality control data as well as evaluates specimen collection/processing to ensure quality/integrity under general supervision of the manager; recognizes and resolves problems.
• Communicates problems and actions to the appropriate member(s) of management (if applicable).
• Plans, designs, and implements installation of new or improved laboratory techniques in conjunction with division management.
• Establishes standards, normal values, and methods of control for each laboratory test performed in accordance with regulatory and accrediting agencies and in conjunction with clinical/medical leadership.
• Reviews current literature to keep informed of new developments in the field.
• Coordinates and conducts education and training programs for personnel.
• Develops training/competency checklists and provides clinical orientation and/or training of new employees/students.
• Supports Education Department personnel/trainers and/or designee in the training/orientation of new staff members.
• Develops and maintains department Standard Operating Procedures according to CLSI guidelines as appropriate.
• Plans for effective utilization of resources (space, time, personnel, budget and equipment).
• Maintains an accurate workload recording system and prepares productivity reports as requested.
• Evaluates and adjusts workload using the data.
• Actively participates in the Continuous System Improvement (CSI) and continuing education programs.
• Coordinates new business with the Sales Department.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Must meet CLIA 88 personnel requirements for high complexity testing (where applicable) and qualify as a general supervisor. Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: Word processing, spreadsheets, e-mail, designated laboratory software. Certificates and Licenses: Certification by a recognized certifying agency for clinical laboratory professionals preferred (ASCP, ASMT, NCA, etc.). Must actively demonstrate the pursuance of specialty certification in chosen field of clinical expertise.

HNL Lab Medicine is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Address: 794 Roble Rd Primary Location: HNL- Roble Position Type: Onsite Department: 1046-00006 Microbiology

We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and rewarding opportunities. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. At HNL Lab Medicine, our patients are more than just test tubes. We understand the impact each test we analyze has on our patients' lives, and we never take that responsibility lightly. Headquartered in Allentown, Pennsylvania, we provide testing and related services to physician offices, hospitals, long-term care facilities, employers, and industrial accounts. With more than 50 patient service centers throughout Pennsylvania, we provide accessible, patient-focused laboratory services in the communities we serve. Our team of more than 2,000 professionals includes 109 board-certified pathologists and scientific directors, along with more than 400 certified laboratory scientists and phlebotomists. Together, they bring deep expertise, operational excellence, accountability, and compassionate care to every test we perform.