County Training and Organizational Development Specialist

Alameda County; Oakland (CA); Hybride; USD 124 000 - 151 000; Plein temps

Avantages offerts par ce poste

Hybrid remote options

Résumé du poste

Alameda County is seeking a County Training & Organizational Development Specialist in Oakland to design, coordinate, and deliver comprehensive training and leadership development programs for county staff.

You will provide consultative support to departments, apply adult learning principles, and work in a flexible/hybrid environment to advance workforce planning and organizational development goals.

Qualifications

• Education and experience meet minimum requirements for training design and delivery.
• Experience designing leadership and staff development programs.
• Strong communication and collaboration skills.

Responsabilités

• Plan, design, coordinate and deliver training programs for Alameda County.
• Provide professional consultation to county agencies on training needs.
• Evaluate program effectiveness and adapt content to changing needs.

Connaissances

Training design and delivery

Leadership development curriculum

Staff / career development

PowerPoint

Excel

Microsoft Word

Training program evaluation

Oral and written communication

Conference/meeting planning

Marketing concepts and techniques

Formation

Bachelor's degree in behavioral science / HR / Communications / public or business administration

Master's degree may substitute for 2 years experience

Outils

PowerPoint

Excel

Microsoft Word

Description du poste

County Training and Organizational Development Specialist

Salary | $59.68 - $72.53/hour; $124,134.40 - $150,862.40/year

Employment Type | Permanent Full-Time Employment

Work Location | Oakland

Positions May Include | Flexible and/or Hybrid Remote Options

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

DESCRIPTION

THE COUNTY:

Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles.

Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community.

The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business.

THE DEPARTMENT:

Department Mission

Deliver high quality and timely human resource services in partnership with County agencies, departments and special districts to enable our customers to reach their organizational goals.

Vision

To be the employer of choice and a great place to work.

Values

In a spirit of partnership, HRS strives for: Excellence in everything we do. Responsiveness to our customers and their needs. Fairness in our policies and practices. Innovation in developing and implementing new programs. Diversity in recognizing everyone’s unique contribution. Development of every employee’s full potential. Anticipate and meet the changing needs of employees and candidates to ensure the recruitment and retention of a talented and committed workforce. Support the County’s organizational culture that values customer service, performance excellence, diversity, and fiscal stewardship. Redesign and transform the recruitment function for improved customer service and satisfaction. Champion workforce planning and development to ensure that employees have every opportunity to assume leadership positions as baby boomers retire. Improve the efficiency and effectiveness of services through the increased use of technology.

THE TRAINING AND EDUCATION CENTER:

For over 25 years, the Alameda County Training & Education Center, a division of Alameda County Human Resource Services, has provided innovative learning as well as state-of-the-merit meeting and conference space.

We are a team of energetic, customer-oriented professionals, passionate about what we do! We work together to provide internal and external customers with impactful and memorable learning and development experiences while providing high-value, strategic programs and services for individuals and organizations. We look forward to welcoming you here.

• Our Mission: Be the East Bay’s premier learning center that promotes individual and organizational excellence through innovative learning and development.
• Our Vision: Transforming lives through innovative learning.
• Our goals include supporting the county’s mission to enrich the lives of county residents through visionary policies and accessible, responsive and effective services. The Training & Education Center serves both public and private individuals and organizations.

We value respect, trust, integrity, adaptability, responsiveness, health, wellness, vision, and innovation.

THE POSITION:

Under general direction, the County Training & Organizational Development Specialist plans, designs, coordinates and delivers various training and development programs provided by the Training & Education Center for Alameda County; provides professional consultation to County agencies/departments on training and organizational development needs; and performs other related work as required.

The County Training & Organizational Development Specialist is a single classification and reports to the Workforce Planning and Development Manager. This position focuses on training and organizational development programs for County employees, including but not limited to leadership and supervisory programs, staff training and mandated training sessions. This position is distinguished from the higher classification of Workforce Planning and Development Manager in that the latter has day-to-day supervisory responsibilities, manages overall design and implementation of training development programs, and assists the Training & Education Center Director with administrative and operational duties.

For more information about the job classification, visit County Training and Organizational Development Specialist (#0466).

MINIMUM QUALIFICATIONS

Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable.

Education: Possession of a Bachelor's degree from an accredited college or university with major coursework in behavioral science, human resources, communications, public or business administration, or a closely related field.

Experience: The equivalent of five years of full-time progressively responsible professional experience designing and delivering training and organizational development programs for a large organization, with significant functional management experience. Municipal government and/or Human Resources experience is highly desirable. Possession of a Masters Degree in a related area may substitute for two years of experience.

License: Possession of a valid California Driver's License and a satisfactory driving record is a condition of initial and continued employment.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Training design and delivery, for both instructor led and e-learning.
• Management and leadership curriculum design.
• Staff / career development programs.
• Software technology such as PowerPoint, Excel and Microsoft Word.
• Methods of assessing and evaluating training programs and desired results, including use of current technologies and online learning.
• Oral and written communication techniques.
• Conference/meeting planning services.
• Marketing concepts and techniques.

Ability to:

• Design, develop and deliver training programs.
• Quickly and consistently modify behavior to deal effectively with changes in the work environment; proactively try new approaches appropriate for new or changed situations.
• Establish good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports); act promptly; take opportunities to exceed expectations and to resolve internal/external customer problems.
• Demonstrate a willingness to commit to work and to invest time, talent, and best efforts in accomplishing organizational goals.
• Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
• Present ideas effectively to individuals or groups when given time to prepare; deliver presentations suited to the characteristics and needs of the audience.
• Generate innovative solutions in work situations; try different and novel ways to deal with work problems and opportunities.
• Engage people by attending to the needs and feelings of others to develop effective working relationships; possess an energetic and tenacious achievement orientation; approach challenges with visible assuredness; remain realistically optimistic when pursuing work objectives; maintain high work and ethical standards.
• Work effectively and cooperatively with others to establish and maintain good working relationships; place high priority on team or organization goals; help others feel valued, appreciated, included; show support, give encouragement, share information ideas, suggestions to accomplish mutual goals.

EXAMINATION COMPONENTS

The examination will consist of the following steps:

1. A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2. A review of the supplemental questionnaire to determine best qualified. Those candidates considered the best qualified will move on to the next step in the examination process.
3. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this examination.

BENEFITS

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1st United Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.

**Employees in management-designated classifications may be entitled to management paid leave. Refer to the applicable MOU or Salary Ordinance for more information.

Equal Employment Opportunity

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.