County Emergency Dispatch - 911 Emergency Dispatcher - Competitive Public SafetyPay

911 Emergency Communications; Twain Harte (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

911 Emergency Communications in Twain, CA is seeking skilled Emergency Dispatchers to join our public safety operations. You will answer emergency and nonemergency calls, verify locations, relay critical information, and coordinate police, fire, or EMS responders across multiple systems with calm, accuracy, and speed.

The role requires accurate typing, active listening, clear speech, and basic computer skills.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure. The official announcement determines required testing scores, experience, and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer skills

Organize information

Education

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Job description

911 Emergency Dispatcher Opportunities in Twain

911 Emergency Dispatchers connect people who need urgent help with the public safety personnel who respond. In this role, you may receive emergency calls, gather essential information, and coordinate police, fire, or emergency medical resources according to agency procedures.

The work requires calm communication and careful attention. Dispatchers must listen closely, confirm incident locations, document changing circumstances, and relay accurate information while managing multiple communication systems.

Position Details

Duty Location: {airport_name}, Twain, CA

Employer: The hiring public safety agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Emergency communications centers commonly operate around the clock. Depending on the position, assignments may include overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

Answer emergency and nonemergency calls within the assigned service area

Confirm addresses, callback numbers, incident details, and immediate safety concerns

Assess call priority using approved questions and agency procedures

Enter incident information into computer-aided dispatch systems

Dispatch appropriate responders when assigned to radio operations

Monitor radio traffic and update responding personnel as circumstances change

Provide approved caller instructions within the limits of training and certification

Maintain accurate records and protect confidential information

Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.

Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure. The official announcement determines required testing scores, experience, and training deadlines.

General Conditions of Employment

Meet the agency’s minimum age and employment eligibility requirements

Complete required background screening and hiring assessments

Complete medical, psychological, or drug screening when required

Obtain and maintain applicable telecommunicator certifications

Follow information-security and confidentiality requirements

Remain available for assigned shifts and emergency staffing needs

Work Environment and Physical Requirements

This position generally involves extended workstation duties, headset use, keyboard entry, and monitoring multiple screens. Employees may handle distressing calls and rapidly changing incidents. Essential functions and any accommodation process are described by the hiring agency.

Benefits

Eligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance services, and professional training. Shift differentials, overtime compensation, and other benefits depend on the employer and appointment terms.