County Caseworker I — Bilingual Client Services & Counseling

HTU; Reading, Northern (Berks County, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

HTU is seeking a County Caseworker I to obtain information from clients and families to identify social, economic, emotional, health, or physical problems and assist in accessing services per policy. You will provide casework and counseling to help clients adjust to their situations.

You will collaborate with social agencies, hospitals, clinics, courts, and community resources to meet client needs and assist clients in utilizing these resources.

Qualifications

• Bachelor's degree in sociology, social welfare, psychology, gerontology, criminal justice or related social sciences.
• Knowledge of economics, sociology, psychology, and other social sciences.
• Understanding of current social, economic, and health problems affecting development.
• Knowledge of human development and behavior at individual, family, and group levels.
• Ability to work with adults and children who are physically challenged, mentally disabled, emotionally disturbed, or economically disadvantaged.
• Ability to learn and apply relevant laws, regulations, and policies governing agency services.
• Skills in conducting individual and family interviews to identify problems.
• Effective interaction with individuals, families, and treatment teams.
• Ability to plan, organize work, maintain records, set priorities, and manage caseloads efficiently.
• Proficiency in Microsoft Word and Excel.
• Ability to accept supervision and adapt to changing assignments.
• Bilingual skills preferred.
• Ability to handle stress and maintain physical presence in the office.
• Valid Pennsylvania driver’s license, good driving record, and access to a fully insured, reliable vehicle for daily use.

Responsibilities

• Obtaining information from clients and families to identify social, economic, emotional, health, or physical problems and assist in accessing services per policy.
• Providing casework and counseling to help clients and families adjust to their specific situations.
• Collaborating with social agencies, hospitals, clinics, courts, and community resources to meet client needs and assist clients in utilizing these resources.
• Interpreting programs, policies, and procedures to individuals, groups, and agencies.
• Documenting all contacts with families, service providers, and others, ensuring proper placement in family files according to agency guidelines.
• For bilingual County Caseworker I, translating forms from English to Spanish and interpreting client phone calls from Spanish to English.

Skills

Interviews

Client interaction

Caseload management

Record keeping

Bilingual preferred

Driver's license

Education

Bachelor's degree with social sciences

Tools

Microsoft Word

Microsoft Excel

Job description

HTU is seeking a County Caseworker I to obtain information from clients and families to identify social, economic, emotional, health, or physical problems and assist in accessing services per policy. You will provide casework and counseling to help clients adjust to their situations.

You will collaborate with social agencies, hospitals, clinics, courts, and community resources to meet client needs and assist clients in utilizing these resources.