County Casework Supervisor (Local Government)

Commonwealth of Pennsylvania; Fairview Township (Erie County); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Delaware County Department of Human Services, Office of Children and Youth Services in Pennsylvania is seeking a Casework Supervisor to lead staff, guide unit operations, and strengthen program effectiveness.

You will oversee caseworkers serving adolescents and families facing serious challenges, ensuring compliance with policies and promoting professional growth within a supportive environment.

Qualifications

• Two years of professional experience in public or private social work.
• Bachelor's degree with major coursework in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
• Valid driver’s license.
• PA residency requirement is waived for this title.

Responsibilities

• Staff Supervision: Direct and support caseworkers who manage ongoing services for families.
• Program Guidance: Shape and maintain the SCOH unit to ensure strong and effective practices.
• Policy Compliance: Follow union, agency, and office policies related to personnel and service delivery.
• Service Improvement: Enhance how the unit delivers assistance, guidance, and resources to families.
• Professional Growth: Support staff development to strengthen skills and service quality.

Education

Bachelor's degree in sociology, social welfare, psychology, gerontology, criminal justice, or related social sciences

Job description

Are you looking for a rewarding career in Human Services dedicated to improving the lives of others? Delaware County Department of Human Services, Office of Children and Youth Services is eager to welcome a motivated and compassionate individual to join our team as a Casework Supervisor. We offer a supportive work environment, an excellent benefit package and opportunities for career advancement. You will lead staff who work directly with families and help improve how the unit delivers support. This is a meaningful role for someone who wants to shape positive change.

This role oversees caseworkers who support adolescents and families dealing with serious challenges. You will help guide unit operations and strengthen program effectiveness. As a County Casework Supervisor, you will perform the following duties:

• Staff Supervision: Direct and support caseworkers who manage ongoing services for families
• Program Guidance: Shape and maintain the SCOH unit to ensure strong and effective practices
• Policy Compliance: Follow union, agency, and office policies related to personnel and service delivery
• Service Improvement: Enhance how the unit delivers assistance, guidance, and resources to families
• Professional Growth: Support staff development to strengthen skills and service quality

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
• Telework:You may have the opportunity to work from home (telework). No telework for the first six (6) months of employment. After an employee has completed six (6) months of employment and has regular status, there may be opportunities for hybrid work, per the program offices' hybrid schedule. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Eddystone. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or
• Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Other Requirements:

• This particular position also requires you to possess a valid driver’s license which is not under suspension.
• PA residency requirement is currently waived for this title.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.