Country Support Manager, Program/Operations, Global Diagnostic

Clinton Health Access Initiative, Inc.; United States; Remote; USD 65,000 - 100,000; Full time

Job summary

The Clinton Health Access Initiative, Inc. is seeking a Country Support Manager for its Global Diagnostics Team. This role involves supporting market shaping activities and developing market analyses to ensure access to essential diagnostics in low- and middle-income countries. Candidates should have strong analytical skills and experience in public health or related fields. The position offers remote work options and requires some travel.

Qualifications

• Minimum of 4 years of professional experience in a private or public sector setting.
• Experience in management consulting, investment banking, supply chain, or diagnostics industry preferred.
• Ability to navigate complex governmental processes.

Responsibilities

• Support market shaping activities across multiple disease areas.
• Develop rigorous market analyses and communicate strategic recommendations.
• Build trust-based relationships with CHAI teams and stakeholders.

Skills

Analytical skills

Problem-solving skills

Communication abilities

Interpersonal skills

Education

Advanced degree in Business, Economics, Public Health or related disciplines

Tools

Excel

PowerPoint

Job description

Country Support Manager, Program/Operations, Global Diagnostic

Join to apply for the Country Support Manager, Program/Operations, Global Diagnostic role at Clinton Health Access Initiative, Inc.

Country Support Manager, Program/Operations, Global Diagnostic

Join to apply for the Country Support Manager, Program/Operations, Global Diagnostic role at Clinton Health Access Initiative, Inc.

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The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work http//www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Team Overview

The Global Diagnostics Team (GDT) strives to enable greater access to essential diagnostics that improve health outcomes in a cost-effective way. In particular, GDT works closely with Governments, global stakeholders and manufacturers to build a healthier marketplace to ensure access to high-quality, affordable diagnostics for COVID-19, HIV, cervical cancer, tuberculosis (TB), malaria, hepatitis, diabetes, sickle cell disease and overall critical diagnostics delivery services in low- and middle-income countries (LMICs). GDT takes a patient-centric and holistic approach that focuses on improving service delivery systems and introducing innovative diagnostic technologies where needed.

GDT helps establish the conditions to support high-quality diagnostic systems, especially for primary healthcare. We work closely with government partners to inform national testing strategies and implement innovative approaches and solutions to improve service delivery, including by building more optimal diagnostic networks that maximize testing coverage and referral to care. We work with manufacturers and other partners to inform and expedite commercialization of innovative diagnostic solutions and create a pathway for adoption in LMICs at affordable pricing conditions.

Position Overview

This Country Support Manager (CSM), Global Diagnostics will support GDT’s market shaping activities across multiple disease and program areas (i.e. HIV, TB, MNCH), and across a portfolio of product categories (i.e. RDTs, molecular testing and sequencing) by driving forward the analytical work required to thoughtfully design and implement strategies to secure supply of critical essential diagnostics for LMICs at affordable conditions. The CSM will also play a critical role in building trust-based, productive relationships with both CHAI global and country teams to support GDT’s market access goals.

The CSM will support the collection and analysis of data from a variety of sources such as governments, manufacturers, procurers and technical agencies. The CSM will be responsible for developing rigorous market analyses (i.e. landscaping analysis, pricing analysis, demand forecasts) and then effectively distilling and communicating key strategic recommendations based on these analyses to support investment decisions by suppliers, country programs, donors, and other key stakeholders. Through this role, the CSM will develop and maintain collaborative relationships with multiple teams within CHAI as well as with diagnostics suppliers and other key leaders within the diagnostics space.

For this Manager position, we are seeking a highly motivated, entrepreneurial individual with outstanding analytical capabilities, problem-solving skills, and communication abilities. The CSM must be comfortable synthesizing large amounts of quantitative and qualitative data into thoughtful recommendations and communicating those recommendations effectively to different audiences. The CSM must also be able to drive forward projects independently, balance multiple priorities simultaneously, and work effectively across a range of stakeholders.

This role will be remote with the option to be based in a program country, pending CHAI leadership approval, and will require up to 25% travel.

• Manage the development of databases, analyses, and frameworks to assist in identifying and prioritizing market-shaping interventions
• Analyze market trends and develop demand forecasts and uptake models for new and existing commodities and services
• Prepare presentations, reports, and other analyses to inform global policy and increase the evidence base for high-impact interventions. Present findings of analyses to internal and or external audiences
• Develop productive relationships with internal and external partners (including more senior individuals) to assess market dynamics and build consensus around key analyses or strategic recommendations
• Work with CHAI country and global teams to evaluate the potential for various market-shaping interventions
• Develop strategies and qualitative / quantitative analyses to support ongoing market-shaping discussions with suppliers and other key stakeholders
• Create clear communications materials based upon analyses that are tailored appropriately to different audiences
• Effectively communicate findings of analyses and strategic recommendations to a broad range of audiences
• Execute other responsibilities as needed by the team
• Advanced degree in Business, Economics, Public Health or other related disciplines, with a minimum of 4 years of professional experience in a private or public sector setting with increasing levels of responsibility and experience;
• Ability to navigate complex governmental and organizational processes and favourably influence decision-making in a professional and collaborative manner;
• Advanced problem-solving, analytical, and quantitative skills, including significant experience working in Excel (modelling) and PowerPoint, and presenting findings and recommendations;
• Entrepreneurial mindset, with a demonstrated ability to work independently on complex projects and solve challenging problems, in a high-pressure, fast-paced environment;
• Strategically minded, able to think creatively around long-term program objectives and the detailed steps necessary to achieve these goals;
• Exceptional diplomatic and interpersonal skills, and ability to build strong professional relationships with a range of stakeholders in a challenging, multicultural environment;
• Demonstrated ability to multitask with a strong commitment to excellence, both internally and externally, and with limited structural support;
• Candidates with experience in management consulting, investment banking, supply chain, and/or the pharmaceutical or medical device and diagnostics industry are preferred;
• Demonstrated organizational and leadership skills;
• Willingness to travel.
  
  
  

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Non-profit Organizations

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