- Location 44291 South Heritage Palms Drive,Ste A,Indio, CA, 92201,United States
- Base Pay $16.90 - $16.90 / Hour
- Other Compensation Tips and Gratuity
- Relocation Expense Covered No
- Employee Type Variable
- Required Degree High school
- Manage Others No
Description
START DATE OCTOBER 23rd 2026
Position Summary
Heritage Palms is a 55+ community with more than 1,000 homes and a strong commitment to providing exceptional, personalized service to its members and guests.
Under the direction of the Dining Room Supervisor and F&B Management, the PM Bartender is responsible for providing prompt, efficient, professional, and friendly beverage service to members and guests. The Bartender will prepare and serve alcoholic and non-alcoholic beverages, process transactions accurately, maintain a clean and organized bar, and assist with dining and banquet operations as needed.
The ideal candidate is personable, dependable, attentive to detail, knowledgeable about beverage service, and committed to creating a welcoming experience for every member and guest.
- Provide exceptional customer service while anticipating and responding promptly to member and guest needs.
- Greet members and guests in a friendly, professional, and courteous manner.
- Prepare and serve beer, wine, cocktails, specialty beverages, and non-alcoholic drinks according to established recipes and service standards.
- Demonstrate knowledge of the beverage menu and provide recommendations or answer questions regarding available beverages.
- Maintain awareness of responsible alcohol-service practices and follow all applicable laws, policies, and procedures.
- Verify identification when required and appropriately refuse alcohol service when necessary.
- Take beverage and food orders accurately and enter orders into the POS system.
- Maintain accurate checks, signatures, payments, and other transactions.
- Process member charges, credit card, and other approved payment methods according to established procedures.
- Maintain a clean, organized, and fully stocked bar throughout each shift.
- Complete opening, closing, and daily bar side work as assigned.
- Clean and sanitize bar surfaces, glassware, tools, equipment, coolers, and service areas.
- Restock liquor, beer, wine, mixers, garnishes, glassware, ice, and other supplies as needed.
- Monitor inventory levels and communicate shortages, damaged equipment, or supply needs to the appropriate F&B supervisor or manager.
- Maintain proper storage and handling of alcoholic beverages, food products, and other supplies.
- Follow all established Association and F&B policies, procedures, service standards, and sanitation requirements.
- Maintain a professional appearance and demeanor at all times.
- Assist dining room and banquet operations as needed based on business volume and direction from F&B Management.
- Provide beverage and food service for private events, member functions, banquets, and other special events.
- Follow all details and service requirements outlined in Banquet Event Orders (BEOs).
- Perform banquet setup, breakdown, and side work as assigned by F&B Management.
- Assist with event preparation, service, and cleanup as needed.
- Report housekeeping, maintenance, equipment, or safety concerns to the appropriate F&B Manager or Supervisor.
- Maintain a professional and respectful relationship with homeowners, members, outside guests, coworkers, supervisors, and management.
- Attend all mandatory meetings, trainings, and orientations provided by Heritage Palms, the HOA, or Food & Beverage Management.
- Perform other duties and work-related projects as assigned.
Requirements
Member & Guest Service Standards
- Provide friendly, courteous, and professional service to all members and guests.
- Maintain awareness of guest needs and respond promptly to requests.
- Treat members, guests, and coworkers with respect and professionalism.
- Maintain a clean, polished, and organized appearance.
- Represent Heritage Palms and the Food & Beverage Department in a positive and professional manner.
- Remain attentive and professional during busy events and high-volume service periods.
Schedule & Availability
- Seasonal, variable schedule based on business needs and scheduled events.
- Must have a flexible schedule and be available to work days, evenings, nights, weekends, and holidays.
- Must be available to work extended shifts and high-volume event periods as needed.
- Hours may vary based on banquet schedules, member events, private functions, and operational requirements.
Qualifications & Requirements
- Previous restaurant, fine dining, banquet, food-running, or hospitality experience preferred.
- Previous experience in a four-star/four-diamond country club, resort, hotel, or fine dining environment preferred.
- High school diploma or equivalent preferred.
- Must possess or obtain a valid Food Handler Card as required.
- Must be TIPS Certified or obtain TIPS certification as required by the company.
- Ability to communicate effectively in English with members, guests, management, and coworkers.
- Ability to follow verbal and written instructions accurately.
- Ability to read and follow Banquet Event Orders (BEOs).
- Ability to work effectively in a fast-paced environment.
- Ability to multitask and prioritize responsibilities.
- Strong attention to detail and commitment to maintaining high service standards.
- Ability to work independently while also functioning effectively as part of a team.
- Dependable attendance and punctuality are required.
- Must maintain a professional appearance and attitude.
Summary
Physical Requirements
The employee must be able to perform the essential functions of the position with or without reasonable accommodation.
- Ability to stand and walk for extended periods, including throughout an entire shift.
- Ability to frequently bend, reach, stoop, kneel, crouch, and move throughout dining and banquet areas.
- Ability to lift, carry, push, pull, and place objects weighing up to 50 pounds.
- Ability to safely move tables, chairs, banquet equipment, trays, supplies, and other service items.
- Ability to work efficiently during extended shifts and periods of high activity.
- Ability to safely handle dishes, glassware, food service equipment, and other materials associated with dining and banquet operations.
The employee may work in:
- Fine dining and banquet dining rooms.
- Indoor and outdoor event areas.
- Areas with varying temperatures and noise levels.
- Environments where extended periods of standing and walking are required.
The employee may occasionally be exposed to wet or humid conditions, outdoor weather, extreme heat or cold, cleaning products, and other conditions commonly associated with food and beverage and banquet operations.
Required Certifications
- Food Handler Card, as required.
- TIPS alcohol-service certification, as required.
- Any additional certifications required by applicable law, Association policy, or F&B Management.
Performance Expectations
Successful performance in this position requires the ability to consistently:
- Provide exceptional service to members and guests.
- Maintain high standards of cleanliness, presentation, and organization.
- Deliver food and beverages accurately and efficiently.
- Follow BEOs and event-specific instructions.
- Communicate effectively with the Banquet Captain, F&B Management, and other departments.
- Respond appropriately to guest requests, allergies, and dietary concerns.
- Complete assigned setup, service, side work, and breakdown responsibilities.
- Work effectively as part of a team.
- Demonstrate reliability, flexibility, professionalism, and a positive attitude.
Heritage Palms HOA will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Heritage Palms HOA is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.
Heritage Palms is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement .