Counter/Warehouse Associate

FAMIS Inc; Middleburg Heights (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in coating solutions is seeking a Counter/Warehouse Associate in Middleburg Heights. The role involves customer service, counter sales, and warehouse duties, offering competitive compensation with great benefits. Ideal candidates are team players with experience in customer service and warehouse operations.

Benefits

401(k) program with company match

Generous benefits package for full-time employees

3 weeks Paid Time Off

Qualifications

• High School Diploma/GED required.
• 1+ year(s) of Customer Service or Sales preferred.
• Experience using Hi-lows and pallet jacks.

Responsibilities

• Perform customer service activities in a store environment.
• Receive and process incoming stock and existing inventory.
• Utilize warehouse equipment to move stock safely.

Skills

Customer Service

Communication

Multitasking

Team Player

Education

High School Diploma/GED

Tools

Warehouse Equipment

Job description

Description

COUNTER/WAREHOUSE ASSOCIATE

Description

BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES!

Why Work for PSE GROUP?

• Weekends off
• Weekday schedule 8am-5pm
• 401(k) program with company match
• Generous benefits package for full time employees:
• Medical, Dental and Vision
• Company paid life and disability insurance
• 3 weeks Paid Time Off
• Competitive compensation program
• A great work environment with career advancement opportunities!

PSE Group is seeking a Counter/Warehouse Associate. This position will alternate between warehouse and counter sales in a cross-functional role. As a counter associate, this person will be responsible for performing customer service activities within a store environment, selling product to walk-in customers, and proactively calling preferred end-user customers. In addition, we are looking for a candidate with demonstrated warehouse abilities along with skills and knowledge in picking products from bins and putting away stock. Candidate must be an effective communicator and possess strong multitasking skills.

About PSE Group:

PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners. PSE Group offers a wide range of coatings solutions to enhance our customers' productivity, improve quality, and reduce material cost. Our objective is to support the entire purchasing process from coatings to associated products to complete application systems. We provide comprehensive solutions to meet our customers' needs. PSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company.

Counter:

• Performs customer service activities including receiving and entering of telephone orders, answering questions, and tracking order status and product shipments
• Performs counter sales serving in-store customers
• Mixes paint and prepares customer orders for delivery/pick-up (aprons and gloves provided)
• Reconciles inventory and stocks merchandise in store
• Provides sales support to outside sales team
• Maintains customer records and files, including accurate account setup and pricing
• Prepares paint orders, including mixing, utilizing standard formulas and custom formulas
• Clean and maintain all areas and equipment as assigned. Ensures maintenance of mixing equipment as needed
• Conducts self in professional manner to ensure customers’ quality and service expectations are met
• Maintains Color Room records including non-conformance report, tint usage, can usage, mis-tints, etc. and perform necessary inventory transfers
• Use and operate various equipment in the store as needed.

Warehouse:

• Receive, process, and organize incoming stock and existing inventory
• Arrange and monitor stock, inventory levels for distribution
• Anticipate delivery requirements and effectively coordinate orders
• Safely utilize warehouse equipment (Hi-lows, pallet jacks, scanners) to move stock in the warehouse
• Assist with inside customer service, as needed, including servicing customers and/or processing their orders
• Answers in-coming telephone calls in a professional manner, answers all inquiries and/or take customers orders
• Properly dispose of waste materials and product in compliance with Company and Governmental regulations

**Other duties may be assigned as needed - information is intended to identify key activities for each role**

Requirements

Qualifications:

• High School Diploma/GED required
• 1+ year(s) of Customer Service, Inside Sales, or Counter Sales preferred
• Experience using warehouse equipment (Hi-lows, pallet jacks, scanners)
• Team player with great customer service skills
• Clean driving record and valid license
• Ability to lift at least 50 lbs.
• Tolerable to the smell of paint
• Candidates must submit to a drug screen and meet acceptable Motor Vehicle Report requirements upon hiring process.

We are and Equal Opportunity/ Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Retirees are encouraged to apply.