Counter Team Members & Baristas - Tatte South Boston

Tatte Bakery; Boston (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a vibrant café where you can showcase your passion for coffee and customer service! As a front of house team member, you'll be the welcoming face of Tatte Bakery, engaging with guests and delivering exceptional service. Whether you're crafting artistic coffee beverages as a barista or ensuring a clean and organized workspace as a counter team member, your role will be essential in creating memorable experiences. With competitive pay, flexible scheduling, and exciting growth potential, this is not just a job—it's a chance to be part of a community dedicated to quality and care. If you love working in a dynamic environment and have a knack for hospitality, we want to hear from you!

Benefits

Competitive Pay

401(k) with Vesting Match

Health, Dental, and Vision Insurance

Vacation Time

Free Employee Assistance Program

Flexible Schedule

Internal English and Spanish Classes

Free Drinks and Discounted Meals

Growth Potential

Qualifications

• Strong communication skills and a passion for coffee and bakery products.
• Ability to work in a fast-paced environment and lift heavy items.

Responsibilities

• Provide high-quality service and engage with guests throughout their experience.
• Prepare and serve beverages according to recipes and maintain café cleanliness.

Skills

Communication Skills

Customer Service

Knowledge of Coffee and Bakery Products

Teamwork

Flexibility

Job description

Job Category: Cafe Front of House Team

Requisition Number: COUNT002312

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• Posted: January 3, 2025
• Part-Time

Locations

Showing 1 location

Description

Our front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, while our baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages. We expect our front of house team members to:

• Engage with warm and welcoming communication skills
• Have a passion for and deep knowledge of our coffee menu, bakery, and savory offerings
• Desire to help where needed and work as part of a team
• Live from Tatte’s core values and help Tatte deliver on its mission
• Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings
• (Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe)

Our Benefits and Perks

• Competitive pay (counters start at $11.50/hr plus tips, baristas start at $13.00/hr plus tips—typically team members make $18-$22/hr+ including tips)
• 401(k) (with a vesting match)
• Health, dental and vision insurance for full-time team members
• Vacation time (after 1 year of full-time service)
• Free employee assistance program services
• Flexible schedule with no late nights
• Internal English and Spanish classes
• Free drinks and generously discounted meals
• Exciting potential for growth

Summary of Counter Team Members’ Primary Responsibilities

• Provide gracious and high-quality service to our guests by welcoming them and engaging throughout their experience
• Determine guests' needs by asking questions and sharing product knowledge
• Have comprehensive knowledge of all Tatte products
• Execute all Tatte product and packaging standards
• Deliver coffee beverages and food to guests
• Actively maintain and support café cleanliness and visual/brand standards
• Comply with and follow all safety and sanitation standards at all times
• Other duties as assigned

Summary of Baristas’ Primary Responsibilities

• Provide gracious and high-quality service to our guests by welcoming them and engaging throughout their experience
• Have comprehensive knowledge of all Tatte products
• Prepare and serve or deliver beverages according to Tatte recipes and specifications
• Answer guests' questions about our offerings
• Follow all recipe and presentation standards for our beverages
• Operate all Barista station equipment according to standards
• Keep the bar clean and sanitary in accordance with applicable standards
• Deliver beautiful and artistic espresso beverages
• Other duties as assigned

Essential Functions/Working Conditions for FOH Positions

• Strong communication skills to engage with all guests and team members
• Ability to work in a fast-paced environment
• Able to grasp and reach overhead
• Must be able to lift, move, and carry 50+ lbs
• Must be able to work 8+ hours a day on feet

Join us on our journey to create something special!