Counter Team Members & Baristas - Tatte Newton

Tatte Bakery; Massachusetts; On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in the culinary world is seeking enthusiastic front of house team members to join their dynamic cafes. In this engaging role, you'll be the face of the café, welcoming guests and providing exceptional service while showcasing your knowledge of delicious offerings. Whether you're crafting artistic coffee beverages or ensuring a clean and inviting environment, your contributions will play a vital role in creating memorable experiences. If you have a passion for hospitality and a love for coffee and pastries, this opportunity is perfect for you to grow and thrive in a supportive team atmosphere.

Benefits

Competitive Pay

401(k) with Vesting Match

Health, Dental, and Vision Insurance

Vacation Time

Flexible Schedule

Free Drinks

Discounted Meals

Internal Language Classes

Growth Opportunities

Qualifications

• Passion for coffee and bakery products with at least 1 year of barista experience preferred.
• Strong communication and teamwork skills are essential.

Responsibilities

• Provide high-quality service and engage warmly with guests.
• Maintain cleanliness and adhere to safety standards.

Skills

Customer Service

Coffee Knowledge

Teamwork

Communication Skills

Flexibility

Education

High School Diploma

Tools

Point-of-Sale System

Manual Espresso Equipment

Job description

Job Category: Cafe Front of House Team

Requisition Number: COUNT002314

Apply now

• Posted: January 3, 2025
• Part-Time

Locations

Showing 1 location

Description

Our front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, while our baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages. We expect our front of house team members to:

• Engage in warm and welcoming communication with guests
• Have a passion for and deep knowledge of our coffee menu, bakery, savory offerings, and genuine hospitality
• Desire to help where needed and work as part of a team
• Live from Tatte’s core values and help Tatte deliver on its mission
• Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings
• (Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe)

Our Benefits and Perks

• Competitive pay (counters start at $11.50/hr plus tips, baristas start at $13.00/hr plus tips—typically team members make $18-$22/hr+ including tips)
• 401(k) (with a vesting match)
• Health, dental, and vision insurance for full-time team members
• Vacation time (after 1 year of full-time service)
• Free employee assistance program services
• Flexible schedule with no late nights
• Internal English and Spanish classes
• Free drinks and generously discounted meals
• Exciting potential for growth

Summary of Counter Team Members’ Primary Responsibilities

• Provide gracious and high-quality service to our guests by welcoming them to our cafes and engaging with them throughout their experience
• Determine guests' needs by asking questions and sharing product knowledge
• Maintain comprehensive knowledge of all Tatte products
• Execute all Tatte product and packaging standards
• Deliver coffee beverages and food to guests
• Actively maintain and support café cleanliness and visual/brand standards
• Comply with and follow all safety and sanitation standards at all times while adhering to our policies and procedures
• Other duties as assigned

Summary of Baristas’ Primary Responsibilities

• Provide gracious and high-quality service to our guests by welcoming them to our cafes and engaging with them throughout their experience
• Maintain comprehensive knowledge of all Tatte products
• Prepare and serve or deliver beverages according to Tatte recipes and specifications
• Answer guests' questions about our offerings
• Follow all recipe and presentation standards for our beverages
• Operate all Barista station equipment according to standards
• Keep the bar (including bar equipment) clean and sanitary in accordance with applicable standards and well-stocked with inventory
• Deliver beautiful and artistic espresso beverages
• Other duties as assigned

Essential Functions/Working Conditions for FOH Positions

• Strong communication skills to warmly engage with all guests and team members
• Ability to work in a fast-paced environment
• Able to grasp and reach overhead
• Must be able to lift, move, and carry 50+ lbs
• Must be able to work 8+ hours a day on feet

Join us on our journey to create something special!