Counter Team Members & Baristas - Tatte Lexington, MA

Tatte Bakery; Massachusetts; On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in the café scene is seeking enthusiastic front-of-house team members to join their vibrant environment. This role involves welcoming guests, crafting delightful coffee beverages, and ensuring a clean and inviting atmosphere. Ideal candidates will possess strong communication skills, a passion for coffee, and a desire to work collaboratively in a fast-paced setting. With competitive pay and numerous perks, this opportunity offers not just a job, but a chance to be part of a growing community dedicated to exceptional service and quality. If you thrive in a dynamic environment and love engaging with people, this position is perfect for you.

Benefits

Competitive pay with tips

401(k) with vesting match

Health, dental, and vision insurance

Vacation time

Flexible schedule

Internal language classes

Free drinks and discounted meals

Growth potential

Qualifications

• Strong communication skills and a passion for coffee and hospitality.
• Ability to work in a fast-paced environment with flexibility in shifts.

Responsibilities

• Provide high-quality service and engage warmly with guests.
• Maintain knowledge of Tatte products and execute service standards.

Skills

Customer Service

Communication Skills

Coffee Knowledge

Teamwork

Flexibility

Education

High School Diploma

Tools

Point-of-Sale Register

Manual Espresso Equipment

Job description

Job Category: Cafe Front of House Team

Requisition Number: COUNT002322

Apply now

• Posted: January 3, 2025
• Part-Time

Locations

Showing 1 location

Lexington, MA 02420, USA

Description

Our front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, while our baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages. We expect our front of house team members to:

• Engage in warm and welcoming communication with guests
• Have a passion for and deep knowledge of our coffee menu, bakery, savory offerings, and genuine hospitality
• Desire to help where needed and work as part of a team
• Live by Tatte’s core values and help deliver on its mission
• Have flexibility to work a variety of shifts, including weekends, holidays, and afternoons/evenings
• (Ideally, barista team members should have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe)

Our Benefits and Perks

• Competitive pay (counter team members start at $11.50/hr plus tips, baristas start at $13.00/hr plus tips—typically team members make $18-$22/hr+ including tips)
• 401(k) (with a vesting match)
• Health, dental, and vision insurance for full-time team members
• Vacation time (after one year of full-time service)
• Immigration Reimbursement Program (after one year of full-time service)
• Free employee assistance program services
• Flexible schedule with no late nights
• Internal English and Spanish classes
• Free drinks and generously discounted meals
• Exciting potential for growth

Summary of Counter Team Members’ Primary Responsibilities

• Provide gracious and high-quality service to our guests by welcoming them to our cafes and engaging with them throughout their experience
• Determine guests' needs by asking questions and sharing product knowledge
• Maintain comprehensive knowledge of all Tatte products
• Execute all Tatte product and packaging standards
• Deliver coffee beverages and food to guests
• Actively maintain and support café cleanliness and visual/brand standards
• Comply with and follow all safety and sanitation standards at all times
• Perform other duties as assigned

Summary of Baristas’ Primary Responsibilities

• Provide gracious and high-quality service to our guests by welcoming them to our cafes and engaging with them throughout their experience
• Maintain comprehensive knowledge of all Tatte products
• Prepare and serve or deliver beverages according to Tatte recipes and specifications
• Answer guests' questions about our offerings
• Follow all recipe and presentation standards for our beverages
• Operate all Barista station equipment according to standards
• Keep the bar (including bar equipment) clean and sanitary
• Deliver beautiful and artistic espresso beverages
• Perform other duties as assigned

Essential Functions/Working Conditions for FOH Positions

• Strong communication skills to warmly engage with all guests and team members
• Ability to work in a fast-paced environment
• Able to grasp and reach overhead
• Must be able to lift, move, and carry 50+ lbs
• Must be able to work 8+ hours a day on feet

Join us on our journey to create something special!