Counter Support Associate

Wycliffe Golf and Country Club; Wellington (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Wycliffe Golf and Country Club in Wellington, FL seeks a Counter Associate to assist the Merchandise Manager and Professional Staff with daily Golf Shop Operations and member communications.

You will provide friendly service, help with merchandise displays, handle checkouts and demo days, and support inventory and clerical tasks to keep the shop running smoothly for members. This role emphasizes accuracy and teamwork in a busy club setting focused on member satisfaction.

Responsibilities

• Provide quality service by anticipating the needs of the membership
• Maintain golf shop cleanliness
• Assist in maintaining club policies and procedures regarding golf operations
• Answer phone and provide accurate information (if unable to provide information, get member's name & number and follow-up)
• Collect necessary golf fees and/or assist with golf shop purchases
• Handle special orders and merchandise returns
• Assist members with daily Demo Club check-out
• Assist with hanging, steaming, and ticketing of new merchandise
• Assist with maintaining merchandise displays (e.g., Folding shirts, steaming clothes)
• Assist with monthly inventory control
• Filing, copying, and general clerical duties
• Assist with monthly Demo Days

Job description

Overview

Assist the Merchandise Manager and Professional Staff regarding all Golf Shop Operations. The Counter Associate is responsible for accurately communicating golf related information and basic daily club operational information to the membership.

Essential Responsibilities

• Provide quality service by anticipating the needs of the membership
• Maintain golf shop cleanliness
• Assist in maintaining club policies and procedures regarding golf operations
• Answer phone and provide accurate information (if unable to provide information-get member's name & number and follow-up)
• Collect necessary golf fees and/or assist with golf shop purchases
• Handle special orders and merchandise returns
• Assist members with daily Demo Club check-out
• Assist with hanging, steaming, and ticketing of new merchandise
• Assist with maintaining merchandise displays (ex. Folding shirts, steaming clothes, etc)
• Assist with monthly inventory control
• Filing, copying, and general clerical duties
• Assist with monthly Demo Days