Counter Service

Genuine Parts Company; South Dakota; On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health Insurance

401K with match

Paid holidays and vacation

Tuition reimbursement

NAPA employee discount

Job summary

Genuine Parts Company is hiring a NAPA Automotive Parts Specialist to source and provide parts for fleet customers. You’ll use your auto parts knowledge to assist teammates and customers, deliver exceptional service, and engage with management and technicians in a fast-paced environment.

Responsibilities include asking the right questions to identify correct parts and communicating availability to customers while leveraging a strong parts background and customer-centric approach.

Qualifications

• Has a valid driver's license.
• Experience in a parts store or automotive industry or willingness to learn auto parts.
• High School Diploma or GED.
• Technical or Trade school coursework or degree.
• Excellent verbal and written communication skills.
• Great listening skills and empathy for customers.
• Ability to work around an airport environment in a shop setting.
• Background or passion for automotive industry; ASE certifications are a plus.

Responsibilities

• Provide and source parts for specialized equipment for fleet customers.
• Use parts knowledge to assist other team members and customers.
• Deliver outstanding customer service and interact with management and technicians.
• Maintain customer focus and high energy in a fast-paced environment.
• Ask questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

Skills

Customer service

Communication

Empathy

Attention to detail

Automotive parts knowledge

Education

High School Diploma or GED

Technical or Trade school degree

Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point - We welcome you!

What you will be doing:

• Provide and source parts for specialized equipment for our fleet customers
• Use your parts knowledge to assist other NAPA team members and answer questions for customers
• Provide outstanding customer service and interact with management and technicians
• Bring customer focus and high energy to our fast-paced environment.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

What you’ll need:

• Valid Driver's License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
• High School Diploma or GED.
• Technical or Trade school courses or degree
• Excellent verbal and written communication skills
• Great listening skills and empathy for customer
• Ability to work on or around an airport environment in a shop environment
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership Experience in airport ground support equipment Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus Entirely customer-centric (external/internal) ASE Certifications

What’s in it for you:

Competitive Pay Benefits include: Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement and more! A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same! Great training, and ongoing development with support from multiple leaders/your team This position offers a starting hourly rate of $21.50. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we're proud to say we're the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.