Counter Service

NAPA Auto Parts

Fort Wayne (IN)

On-site

USD 48,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

401K w/match

Paid holidays and vacation

NAPA discount

Tuition reimbursement

Job summary

Join a leading company as a Counter Service role where you will assist customers with automotive parts needs. This entry-level position offers opportunities for career growth, competitive pay, and benefits including medical, dental, and 401K matching. Ideal for those with a passion for the automotive industry, this role emphasizes customer service and teamwork in a fast-paced environment.

Qualifications

Experience in automotive industry or willingness to learn.
Valid Driver’s License required.

Responsibilities

Provide and source parts for specialized equipment.
Assist customers and answer questions.
Ensure correct parts are researched and sourced.

Skills

Customer Service

Communication

Listening

Education

High School Diploma or GED

Technical or Trade school courses or degree

Job description

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We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

What You Will Be Doing

Provide and source parts for specialized equipment for our fleet customers
Use your parts knowledge to assist other NAPA team members and answer questions for customers
Provide outstanding customer service and interact with management and technicians
Bring customer focus and high energy to our fast-paced environment.
Ask appropriate questions to ensure correct parts are researched and sourced.
Inform customers on parts availability.

This Is The Right Opportunity For You If You

Genuinely enjoy helping our fleet customers with their parts and service needs
Have gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucks
Want to gain or grow your parts experience by working on a team with other NAPA parts professionals
Want to join a team where you can learn and grow your career – the opportunities are endless!

What You’ll Need

Valid Driver’s License
Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
High School Diploma or GED. Technical or Trade school courses or degree
Excellent verbal and written communication skills
Great listening skills and empathy for customer
Ability to work on or around an airport environment in a shop environment

And if you have this, even better (not a deal breaker if you don’t):

Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
Experience in airport ground support equipment
Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
Entirely customer-centric (external/internal)
ASE Certifications

What’s In It For You

Competitive Pay
Benefits include: Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement and more!
A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
Great training, and ongoing development with support from multiple leaders/your team

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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