Counter Sales Warehouse Associate FT Dayshift

Watsco; Pompano Beach (FL); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dynamic Counter Sales Warehouse Associate to join a fast-paced team. This role involves managing the sales counter, ensuring efficient warehouse operations, and providing exceptional customer service. You will engage with customers, handle order processing, and maintain inventory using advanced warehouse technology. If you are passionate about HVAC equipment and thrive in a collaborative environment, this position offers a fantastic opportunity to grow and succeed in a leading company.

Qualifications

• 1+ year experience in a Counter Sales role with proven success in sales.
• Strong interpersonal skills and ability to multitask in a fast-paced environment.

Responsibilities

• Interact with sales teams and assist in resolving customer relations problems.
• Responsible for showroom merchandising, product stocking, and inventory control.

Skills

Customer Service

Sales Skills

Problem Solving

Interpersonal Skills

Multitasking

Education

Bachelor's Degree

Associate Degree

Tools

Microsoft Office

Warehouse Equipment

Job description

Description

Duties and Responsibilities

• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify all items received to items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Appropriate use and maintenance of OF device.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned.

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast-paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level is a plus.
• Bilingual (Spanish) preferred.

Education/Experience

Bachelor’s or associate Degree preferred.

Work Schedule: 20-25 hours per week, including one 10-hour day during the week and 5 hours each on Saturday and Sunday (8 AM to 1 PM).

Physical Demands

• Sedentary – Lifting 0-10 pounds Frequent
• Light Lifting – 10-20 pounds Frequent
• Moderate Lifting – 20 to 50 pounds Frequent
• Heavy Lifting – 50 to 100 pounds Occasional
• Pulling/Pushing, Carrying Frequent
• Reaching or working above shoulder Occasional
• Walking Constant
• Standing Constant
• Sitting Occasional
• Stooping Occasional
• Kneeling Occasional
• Repeated Bending Occasional
• Climbing Occasional
• Desk Work/Computer use/Telephone use Constant
• Operating a motor vehicle Occasional
• Operating a commercial vehicle Never
• Operating warehouse equipment, forklift, baseloid lift etc Frequent
• Other – Talk, Drive, visit customers etc. Occasional

EEO Statement:

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

Objective

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter as well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, and unloading of products, and inventory control using warehouse equipment state of the art technology. The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch products to customers.