Counter Sales Warehouse Associate

Watsco; Waco (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading company in HVAC equipment is seeking a Counter Sales Warehouse Associate in Waco, Texas. This role combines responsibilities in sales counter operations and warehouse upkeep, focusing on customer service and efficient order processing. Ideal candidates will have sales experience, strong interpersonal skills, and a commitment to safety and excellence.

Qualifications

• 1+ year experience in a Counter Sales role.
• Proven commitment to customer service and a safe work environment.
• Ability to work independently and meet goals.

Responsibilities

• Interact with internal and outside salespeople and vendors.
• Assist customers with sales order process and up-sell items.
• Maintain showroom merchandising and stock products.

Skills

Sales

Customer Service

Problem Solving

Interpersonal Skills

Multitasking

Tools

Microsoft Office

Job description

Description

Looking for a cool job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter as well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading and unloading products, and inventory control using state-of-the-art warehouse technology. The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch products to customers.

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role
• Proven success in sales and providing excellent customer service
• Strong interpersonal skills including sales, problem solving, and customer service
• Ability to work independently and meet goals within designated time frames
• Ability to multitask and work in a fast-paced environment
• A willingness to learn and grow with our company
• Knowledge of Microsoft Office products
• Proven commitment to customer service and a safe work environment

Preferred Qualifications

• 6 months warehouse experience including forklift operation

Duties and Responsibilities

• Interact with internal and outside salespeople, vendors, and contractors
• Responsible for showroom merchandising and re-stocking product
• Assist in resolving customer relations problems with both dealers and end users
• Complete sales order process for customers with efforts to up-sell associated items
• Daily loading and unloading of products
• Receive, inspect, and stock all merchandise
• Verify all items received against items ordered for accuracy
• Pick and verify orders for customers and prepare orders for shipment as needed
• Assist with physical inventory and inventory control
• Use and maintain warehouse equipment properly
• Provide excellent customer service to external customers
• Ensure grounds and warehouse are kept neat, orderly, and safe
• Adhere to all safety requirements relevant to job duties
• Wear appropriate PPE
• Perform other duties as assigned