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Counter Sales/Warehouse Associate

Butler Supply, Inc.

Missouri

On-site

USD 30,000 - 40,000

Full time

8 days ago

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Job summary

A family-owned business seeks a Counter Sales/Warehouse Associate to enhance customer relationships through excellent service. The role emphasizes providing a positive customer experience, ensuring satisfaction, and supporting the team in all related tasks, while contributing to a safe and productive work environment.

Benefits

401K Plan with Company match

Health, Dental, Vision Insurance

Paid Vacation

Paid Sick Time

8 Paid Holidays

Ongoing educational opportunities

Career/Advancement opportunities

Qualifications

Knowledge of electrical and/or plumbing products is preferred.
Able to juggle multiple tasks and responsibilities effectively.
Exudes professionalism and tact when dealing with customers.

Responsibilities

Provide great customer service through positive interaction.
Maintain customer satisfaction and contribute to branch growth.
Perform various tasks including assisting at the counter and making deliveries.

Skills

Customer service attitude

Problem-solving skills

Attention to detail

Time management

Communication skills

Team player

Education

Class E (Chauffeur's) license

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Position Title: Counter Sales/Warehouse Associate

The Company

A successful, well respected, family-owned business that provides products for our customers they can get from any of our competitors. We are looking for individuals that make them want to buy from us! Our people are what make the difference! We offer a relaxed work environment, competitive salary and benefits, skill development, and advancement opportunities. We encourage our associates to create a fun, upbeat atmosphere that our customers, AND your co-workers, want to be a part of. Our company vision of Success, Together can be achieved by working as a team and partnering with our customers, providing service that will exceed expectations and contribute to growth for all.

The Role,

Provide a great customer experience by providing great customer service! Through friendly, positive interaction, and great service, you begin to establish customer relationships - that many times turn into long term friendships. Ensuring customer satisfaction contributes to branch growth, which in turn can come back to you through a profit-sharing bonus program. This role allows you to reap the health benefits of being physically active, and the mind and career growth you can enjoy by being mindfully busy - creating solutions to customer challenges, problem solving, collaborating with colleagues. Your Customer Focused priority, Friendly Attitude, and Product Knowledge will go a long way in ensuring we meet AND can exceed, customers' expectations. Your Conscientious Contributions in any task you take on, ensuring accuracy, efficiency, and timeliness, will contribute to building and maintaining customer confidence in our capabilities. Your Safety-First attitude helps to maintain a safe work environment for you and your co-workers, ensuring you go home as healthy as you arrived! Your Team Focused efforts in your willingness to do whatever is needed to take care of the customer, whether it is assisting them at the counter, answering the phone, releasing tickets, making a delivery, resolving issues, etc. will help to separate the service WE can provide, from our competition's. EVERY associate impacts the service level we provide our customers. Come join us! and contribute to a team atmosphere that demonstrates our Core Values of Exceptional Service, Continuous Improvement/Forward Thinking, Industry Expertise, Respect, and Mutual Profitability.

The Details

Desired skills and abilities:

Knowledge of electrical and/or plumbing products is strongly preferred.
Strong attention to detail.
Able to effectively juggle multiple tasks and responsibilities.
Strong problem-solving skills.
Customer service attitude, friendly demeanor
Effective time management, organization skills.
Good communication skills, both verbal and written.
Must have or be able to obtain, a Class E (Chauffer's) license.
Good driving record.
Ability to exude professionalism, tact, diplomacy and sensitivity when dealing with customers, employees, internal associates at all levels.
Capable of preserving confidential or sensitive information.
Team player, able to work well under pressure.
Acceptable computer aptitude.

Physical Requirements:

Regularly required to stand, sit, walk; use hands and arms to finger, handle, feel, reach, or carry.
Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
Frequently required to lift, up to 25 lbs.
Occasionally required to lift, up to 50 lbs.
Must be able to safely tolerate heat in the summer and cold in the winter.
Regularly required to talk and hear; read and identify numbers.
Regularly required to apply sound reasoning and logic in performing daily tasks.
Required to be able to safely operate material handling equipment including a forklift, pallet jack, wire-cutting machine.

Benefits Offered:

Great work environment!
401K Plan with Company match; Health, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, Critical Illness and Accident Coverage
Paid Vacation
Paid Sick Time
8 Paid Holidays
Ongoing educational opportunities
Career/Advancement opportunities

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Hospitals and Health Care, Non-profit Organizations, and Government Administration

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