Counter Sales Supervisor

Ferguson; Tampa (FL); On-site; USD 24,438 - 53,919; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Bilingual benefits

Community involvement opportunities

Job summary

A leading supply company is looking for a Counter Sales Supervisor in Tampa, FL, to manage counter operations, ensure quality service, and lead a small team. This role requires at least 2 years of sales experience and strong interpersonal skills, preferably bilingual in English and Spanish. The position offers competitive hourly pay with eligibility for bonuses and comprehensive benefits, including health insurance, 401(k), and paid time off.

Qualifications

• Minimum of 2 years of sales experience required.
• Local market knowledge preferred.
• Ability to handle multiple customers simultaneously.

Responsibilities

• Lead overall counter operations including hiring and scheduling.
• Supervise merchandising and appearance of the counter.
• Resolve customer complaints and approve volume discounts.

Skills

Sales experience

Analytical ability

Interpersonal skills

Microsoft Office proficiency

Bilingual (English + Spanish)

Attention to detail

Job description

Join to apply for the Counter Sales Supervisor role at Ferguson.

Ferguson, a Fortune 500 company founded in 1953, provides best‑in‑class products, service, and capabilities across several industries. The company operates 1,700 locations with about 36,000 associates and strives to help customers with quality supplies and exceptional service.

Position Details

• Reports to Susan Dinella-Cardinal
• Direct oversight of 2‑5 associates
• Location: Tampa – 10639 Crossroads Commerce Blvd
• Schedule: Monday – Friday 8:00 a.m. to 4:30 p.m. (Seasonal Saturday 7:30–11:00 a.m.)

Responsibilities

• Lead overall counter operations, including hiring, feedback, scheduling, and ensuring efficient, quality service.
• Supervise merchandising, organization and appearance of the counter.
• Resolve complaints regarding products, customer purchases, and service professionally.
• Approve volume discounts, pricing adjustments, and resolve pricing discrepancies.
• Train associates on product specifications, merchandising, counter organization, and sales.
• Develop new customers through direct advertising and promotional campaigns.
• Participate in leadership meetings and represent operational concerns, policies, and guidelines to management.
• Continuously improve system efficiencies and business practices.
• Adhere to all safety regulations, including correct use of PPE.

Qualifications

• Minimum 2 years sales experience.
• Local market knowledge preferred.
• Bilingual (English + Spanish) preferred.
• Ability to handle many customers simultaneously.
• Strong analytical ability with numbers.
• Strong interpersonal skills.
• Proficiency in Microsoft Office.
• Attention to detail, integrity, professionalism.

Benefits & Compensation

Pay range: $17.74 – $39.14 (hourly). Bonus or incentive plan eligible.

Benefits include health, dental, vision, paid time off, life insurance, 401(k) with match, mental health coverage, gender‑affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

Equal employment opportunity and reasonable accommodation information: Ferguson Enterprises, LLC. is an equal‑employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. The company is a government contractor abiding by federal regulations prohibiting discrimination.