COUNTER SALES - Store #311

Kaizen Lab Inc.; Three Rivers (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Third Coast Distributing, operating as NAPA Auto Parts, seeks a Counter Salesperson in a fast-paced retail environment in Michigan. The role focuses on delivering excellent customer experiences while leveraging parts knowledge to assist customers and teammates.

You will handle cash, operate POS and catalog systems, and maintain displays and promotional materials. Prior retail or automotive experience is preferred, with a High School diploma or equivalent required.

Qualifications

• At least 1 year of experience in a retail setting, automotive background preferred.
• Knowledge of cataloging and/or inventory management systems is a plus.
• High School diploma or equivalent.
• Able to work in a fast-paced environment and enjoy interacting with people.
• Able to scan, handle and move merchandise safely, lifting up to 15 pounds frequently and up to 60 pounds occasionally.

Responsibilities

• Provide outstanding customer experiences.
• Operate a cash register and navigate catalog/paper systems.
• Communicate features, benefits, and warranty information to customers.
• Maintain a positive, professional appearance and attitude.
• Assist other team members with parts questions.
• Use computer, cash register, telephone, and catalog systems.
• Keep promotional material and displays up to date.
• Follow all company policies and safety procedures.
• Maintain store cleanliness across front counter, sales floor, and back areas.

Skills

Customer service

Retail experience

Automotive parts knowledge

Education

High School diploma or equivalent

Tools

Cash register

POS system

Inventory software

Catalog systems

Job description

JobTitle:Counter Salesperson

Classification:Non-Exempt

About Us:

Third Coast Distributing was founded in 2013 and is part of aglobal service organization engaged in the distribution of automotive andindustrial replacement parts. Doing business as NAPA Auto Parts, TCD servesthousands of customers from an independent network across South and Central Texas.

About The Role:

OurCounter Salespeople are the key to our success, delivering excellent customer experiences and developing long-standing relationships with our customers. Position reports to the Store Manager.

Key Responsibilities:

• Provideoutstanding customer experiences.
• Operating acash register and navigating computer and paper catalog systems.
• Effectivelycommunicate features, benefits, and warranty policy information tocustomers.
• Demonstrate apositive, helpful attitude as well as professional conduct and appearanceat all times.
• Use your partsknowledge to assist other NAPA team members answer questions forcustomers.
• Use computer, cashregister, telephone, and paper catalog system.
• Maintain current promotional material andin-store displays.
• Understand and comply with all Company policies.
• Protect self,co-workers, and customers by maintaining a safe and clean store environment.
• Ensure overall cleanliness of the front counter, salesfloor,and back areas.

About You:

The idealcandidate will have the following knowledge, skills, and abilities:

• A minimum of 1 year experience working in aretail environment, prior automotive background or knowledge is preferred.
• Knowledgeof cataloging and/or inventory management systems is a plus.
• High School diploma orequivalent.
• Must enjoy working with people in a fast-pacedand exciting environment.
• Scan, handle and move merchandise efficientlyand safely, including frequently lifting or moving merchandise up to 15pounds and occasionally lifting or moving merchandise up to 60 pounds.

Third CoastDistributing is an equalemployment opportunity employer who may provide reasonable accommodation toenable individuals with disabilities to perform the essential functions of thejob.