Counter Sales Specialist — Employee-Owned & Customer-Focused

Arg Industrial; Fairbanks (AK); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Employee-owned company

ESOP

Excellent medical, dental and vision

401(k) plan with match

Paid holidays / vacation / sick time

Performance bonuses

Job summary

ARG Industrial in Fairbanks, AK seeks a full-time Counter Sales Specialist to service customers at the counter, process payments, and manage inventory with accuracy. You will be the face of the company, delivering product information and solutions while contributing to sales goals and a positive team environment.

The role emphasizes exceptional customer experiences, proactive recommendations, and collaboration with sales teams. A high school diploma and basic computer skills are required.

Qualifications

• Strong interpersonal and communication skills.
• Attentive listening and ability to understand customer needs.
• Excellent organizational and time management skills.
• Capability to work independently and in a team.
• Proficient with computers and relevant software applications.
• Willingness to pass drug screenings and maintain policy compliance.

Responsibilities

• Greet customers in a friendly and professional manner.
• Provide proactive product and service recommendations to walk‑in customers.
• Process sales transactions accurately and efficiently.
• Respond to customer inquiries and complaints promptly.
• Stock showroom shelves and maintain organized displays.
• Build customer loyalty through personalized service.
• Communicate leads and opportunities to inside/outside sales via CRM.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Time management

Teamwork

Education

High school diploma or equivalent

Tools

CRM software

Job description

ARG Industrial in Fairbanks, AK seeks a full-time Counter Sales Specialist to service customers at the counter, process payments, and manage inventory with accuracy. You will be the face of the company, delivering product information and solutions while contributing to sales goals and a positive team environment.

The role emphasizes exceptional customer experiences, proactive recommendations, and collaboration with sales teams. A high school diploma and basic computer skills are required.