Counter Sales Representative

Sonepar USA Inc; Texas; On-site; USD 1,790,880 - 2,479,680; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Employee development programs

Pay & performance incentives

Job summary

Crawford Electric Supply is hiring a Counter Sales Associate in Duncanville, TX. You will assist customers, quote prices using the Eclipse system, and process sales tickets with attention to accuracy and speed.

Responsibilities include delivering materials, resolving issues, promoting promotions, and providing product guidance. The role requires physical ability to lift up to 30 pounds and strong customer service skills.

Qualifications

• Must have basic math and numeracy skills (add, subtract, multiply, divide).
• Able to read safety rules and technical or general business publications.
• Basic computer skills including Microsoft Office products.

Responsibilities

• Determine type of merchandise by familiarizing with products and vendor catalogs.
• Utilize Eclipse program for pricing structure and order entry.
• Prepare cash or charge sales tickets with required ID and processing information; record-keeping.
• Estimate date of delivery based on company schedule.
• Pull and load customer materials as needed.
• Resolve customer and coworker issues with diplomacy; seek management help when needed.
• Resolve customer order problems and complaints promptly.
• Describe and demonstrate products using samples or catalogs; show features and benefits.
• Sell and promote branch promotions as directed.

Skills

Interpersonal communication

Math basics

Reading/comprehension

Computer literacy

Electrical product knowledge

Customer service

Physical stamina

Education

High school diploma or equivalent

Tools

Eclipse program

Job description

There's a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. Crawford Electric Supply offers a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Position: Counter Sales Associate

Location: Duncanville, TX

About Crawford:

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below:

• Adapt: Effectively embrace new situation and people
• Dare: Appropriately challenge the status quo
• Learn: Learn from others, from mistakes, and self-improve

Responsibilities

• Determines type of merchandise desired by becoming familiar with products sold and utilizing vendor catalogs and other reference materials.
• Utilizes Eclipse program for pricing structure and order entry.
• Prepares cash or charge sales tickets with required ID and processing information in a timely manner. Follows up with all specific record keeping requirements.
• Estimates date of delivery based on knowledge of company delivery schedule.
• Pulls and loads customer materials as necessary.
• Handles difficulties with customers and coworkers with diplomacy and seeks assistance from management when needed.
• Resolves customer order problems and complaints promptly.
• Describes/demonstrates products using samples or catalogs showing features and benefits.
• Sells and promotes branch and company-wide special promotions as directed.

Qualifications

• Effective interpersonal communication skills.
• Ability to perform math functions associated with the job such as addition, subtraction, multiplication and division in all units of measure, using whole numbers, common fractions and metric scales.
• Ability to calculate amounts such as discounts, interest and commissions.
• Ability to read and interpret documents such as safety rules, technical or general business publications.
• Basic computer skills including Microsoft Office products
• Basic electrical product knowledge.
• Six months or more of related experience.
• High school diploma or equivalent.
• Manual dexterity for handling small parts.
• Ability to lift up to 30 pounds.

Environment

• Job duties may require frequent standing and occasional need to lift or move up to 50 pounds.
• May encounter extreme hot or cold climates and dusty conditions while pulling product orders.
• May be required to work annual physical inventory.

Note:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer

Crawford is a subsidiary of Sonepar USA.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, click here.